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Description
GoAiChatBot is an advanced live chat solution powered by artificial intelligence, designed to revolutionize customer service. It automates responses, manages multi-channel communication, and provides real-time monitoring for improved customer support. The platform ensures security and privacy with encrypted interactions, allowing businesses to offer secure, 24/7 customer support. GoAiChatBot’s intuitive dashboard makes managing communications, analytics, and settings effortless. Additionally, it allows businesses to assign multiple agents to handle simultaneous chats, ensuring faster and more efficient responses. Whether you need automated help or direct agent support, GoAiChatBot ensures smoother, more effective engagement with your customers.
Description
Engage with your customers across more than 20 different platforms such as WhatsApp, social media, email, phone calls, Amazon, your website, and mobile applications. Leverage over 3000 automation workflows to enhance collaboration among teams, gather comprehensive analytics, and achieve a holistic view of customer interactions with our integrated solutions. Utilize channels like live chat and chatbots on your website, apps (both Android and iOS), WhatsApp, Messenger, and various others. Our three-tiered architecture allows for a smooth transition of conversations from AI chatbots to human agents, ensuring that customer needs are met effectively. Gain real-time insights by transforming data into actionable information that prioritizes what is most important to your business. Make these insights accessible to all levels of your company, from executives to frontline staff, and extract valuable business, consumer, and social data from a multitude of sources. Display this information through real-time visualizations on any screen, no matter the location. Additionally, our dedicated team of analysts, CX auditors, consultants, and trainers is here to elevate your customer experience to new heights. With our comprehensive approach, your organization can foster deeper customer relationships and improve overall satisfaction.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Amazon
Android
Apple iOS
Facebook Messenger
Flipkart
Google
WhatsApp
Integrations
Amazon
Android
Apple iOS
Facebook Messenger
Flipkart
Google
WhatsApp
Pricing Details
$10/month
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AutoArtemis
Founded
2024
Country
Bangladesh
Website
goaichatbot.com
Vendor Details
Company Name
OneDirect
Founded
2013
Country
India
Website
onedirect.in/
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management