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Description
Glynk is a customer support platform that's specifically for SaaS companies looking to unify KB articles and Community answers. We have built an online community from scratch and grown it to 2,000,000 members. We have learned many lessons from this journey. To make it a thriving community, we worked on the most difficult UX problems, engagement issues and retention. The result is a world-class community platform that actually works. We are not like other platforms. We don't have a list of features that can be sold. Instead, we offer a variety of proven experiences that will engage your members and help build the community you've always wanted. We will guide you through the initial stages of your launch and onboarding to ensure that your members feel comfortable.
Glynk is a great tool for you if Community is at the heart of your strategy.
Description
Design your own social network using Open Social, specifically customized for your requirements, whether for your company’s employees, organizational members, or customer networks. Open Social provides a dynamic platform that fosters community engagement, simplifies knowledge exchange, and enhances collaboration among users. This adaptable coworking solution is built on open-source technology and has been successfully implemented in over 1,000 active installations. Users can communicate through private messaging, while social interactions take place through comments and reactions within the platform. Each participant has the ability to manage their personal information and tailor their community experience to their preferences. Community members can create, manage, and share content in diverse formats, facilitating interaction through groups and events, where they can collaborate to achieve shared objectives. Additionally, the community members receive regular updates about specific activities and initiatives, ensuring they stay informed and engaged. This ongoing communication helps to strengthen community bonds and encourages active participation.
API Access
Has API
API Access
Has API
Integrations
HubSpot CRM
HubSpot Customer Platform
Zendesk
Zoho CRM
Pricing Details
$499
Free Trial
Free Version
Pricing Details
$9400.00/year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Glynk
Founded
2015
Country
United States
Website
glynk.com
Vendor Details
Company Name
crowd-creation
Founded
2009
Country
Germany
Website
www.crowdcreation.de/en
Product Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Product Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label