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API Access
Has API
API Access
Has API
Integrations
Salesforce
Alexa
Avaya Contact Center
Azure OpenAI Service
Dynamics 365 Commerce
Genesys Cloud
Google Assistant
Magento
Microsoft Teams
Mitel Teamwork
Integrations
Salesforce
Alexa
Avaya Contact Center
Azure OpenAI Service
Dynamics 365 Commerce
Genesys Cloud
Google Assistant
Magento
Microsoft Teams
Mitel Teamwork
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
$39 per user per month
Free Trial
Free Version
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Support
Phone Support
24/7 Live Support
Online
Support
Phone Support
24/7 Live Support
Online
Training
Documentation
Webinars
Live Online
In Person
Training
Documentation
Webinars
Live Online
In Person
Vendor Details
Company Name
Glassix
Founded
2015
Country
Israel
Website
www.glassix.com
Vendor Details
Company Name
Tactful AI
Founded
2016
Country
United Kingdom
Website
tactful.ai/enterprise-multilingual-ai-help-desk/
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management