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Average Ratings 0 Ratings

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ease
features
design
support

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Description

GirikSMS is a fully integrated messaging and automation solution designed for Salesforce that allows businesses to engage with their customers through SMS, WhatsApp, and web chat directly within the Salesforce interface, facilitating one-to-one interactions, bulk messaging, and multimedia content sharing with effortless CRM integration. Its extensive automation capabilities encompass features such as scheduled campaigns, drip messaging, customizable templates, workflow-triggered replies, and automatic follow-ups, all of which can be set up using Process Builder, Apex, or flows. Leveraging generative AI and Copilot capabilities, GirikSMS significantly boosts agent productivity by providing real-time suggestions for responses, conducting sentiment analysis, and offering conversational support powered by ChatGPT. The platform consolidates various messaging channels into a single inbox for efficiency, incorporates AI-driven chatbots for around-the-clock assistance and tailored workflows, and includes functionalities like text-to-voice, message duplication, survey distribution, and dynamic mapping of sender numbers. Additionally, it guarantees compliance with opt-in/out management and takes care of campaign scheduling along with detailed analytics tracking to optimize communication strategies, ensuring businesses achieve their messaging goals effectively. Furthermore, GirikSMS continues to evolve, integrating new features that cater to the changing landscape of customer interactions.

Description

LeapXpert’s federated framework facilitates smooth integration with essential business applications, enhancing overall operational efficiency. Adopting a mobile-first strategy, it empowers users to engage in text and voice interactions via their preferred channels, all while ensuring a secure and cohesive environment. This federated model not only supports messaging and voice but also incorporates advanced features such as deep links to voice applications, message transformations, and media transcoding. Additionally, it includes chatbots designed to enhance and support professionals during conversations, among other capabilities. As instant messaging and communication increasingly blend into everyday activities, the difficulty of preserving a distinct business identity for work-related discussions escalates. LeapXpert addresses this issue by providing organizations with a comprehensive overview and complete transparency of employee-customer interactions, all without encroaching on the privacy of employees' personal communications. Ultimately, this innovative approach helps maintain the integrity of professional communication while fostering a productive work environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

WhatsApp
Cellcast
ChatGPT
Discord
Facebook Messenger
LINE
Meta AI
Microsoft Teams
Salesforce
Signal
Slack
Telegram
Telnyx
Twilio
WeChat
iMessage

Integrations

WhatsApp
Cellcast
ChatGPT
Discord
Facebook Messenger
LINE
Meta AI
Microsoft Teams
Salesforce
Signal
Slack
Telegram
Telnyx
Twilio
WeChat
iMessage

Pricing Details

$99 per month
Free Trial
Free Version

Pricing Details

$24 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GirikSMS

Founded

2021

Country

United States

Website

www.giriksms.com

Vendor Details

Company Name

LeapXpert

Founded

2017

Country

United States

Website

www.leap.expert

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Product Features

Archiving

Access Control
Data Deduplication
Document Management
Email Archiving
Multimedia Archiving
Retention Management
Storage Management
Version Control
Web Archiving
eDiscovery

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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