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Description
Getlead CRM streamlines the management of contact interactions and their histories. New events such as phone calls, messages, missed calls, and IVR data related to a business are effortlessly recorded, allowing for more effective planning, automation, and execution of follow-up interactions. Additionally, Getlead CRM facilitates the creation of reports, the import and export of contacts, in-depth analysis, and precise audience segmentation as required. Incoming leads are efficiently routed among sales managers, marketing campaigns can be assessed, and access rights to any lead or deal can be adjusted based on its status or other criteria. The CRM’s dashboards provide instant overviews of key sales activities, enabling agents to track the total number of leads generated, identify unconverted leads, and compare their performance against fellow team members. Furthermore, this comprehensive insight allows businesses to refine their strategies and enhance overall productivity in lead management.
Description
Juris Astra offers a comprehensive call centre solution designed for both inbound and outbound communications, featuring essential components such as a telephony automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. Additionally, it provides optional functionalities for customer relationship management (CRM), sales force and marketing oversight, as well as case management to effectively manage sales leads, marketing efforts, customer complaints, service requests, and overall customer service challenges. This all-in-one solution enables the seamless handling of various communication channels, including telephony, email, web chat, fax, and SMS interactions, all in an automated fashion. The PABX system serves as the backbone for managing telephony connections, accommodating incoming lines from telecommunications providers like ISDN PRI or CO Analog PSTN trunks, alongside extension lines leading to agents or users. Among its standard features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, support for hardphones and softphones, VoIP capabilities, and SIP integration. With its diverse offerings, Juris Astra ultimately positions itself as an essential tool for enhancing operational efficiency in customer engagement.
API Access
Has API
API Access
Has API
Integrations
WhatsApp
Pricing Details
$29
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Getlead
Country
India
Website
www.getlead.co.uk/crm/
Vendor Details
Company Name
Juris Technologies
Founded
1997
Country
Malaysia
Website
juristech.net
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics