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support

Description

Our comprehensive suite includes automated check-in/out, payment processing, channel management, accounting integration, guest communication automation, and much more, ensuring you have every essential tool to thrive in the hospitality industry. We deliver a complete range of software and hardware solutions tailored for your hotel, enabling you to manage operations exactly how you prefer—be it fully automated or with a personal touch. With a powerful, cloud-based Property Management System (PMS) that is both flexible and feature-rich, you'll find that once you adapt to this innovative approach to hotel management, reverting to outdated methods will be unthinkable. Our uniquely designed software enhances the guest experience, allowing visitors to make certain adjustments to their stay without needing to interact with the front desk, thus streamlining operations. Additionally, our easy-to-use, fully cloud-based point of sale (POS) system integrates seamlessly with the most popular payment terminals, ensuring smooth transactions. Completely integrated with all GetShop products, our PMS also includes an online booking form, which is a fully embedded plugin compatible with platforms like WordPress, Joomla, and WiX, making it a versatile addition to your hotel's digital presence. By simplifying the booking process and enhancing guest interaction, you can elevate the overall experience for both your guests and your staff.

Description

roommaster is a complete hospitality management system trusted by thousands of hotels globally to streamline operations and drive profitability. Built on more than 30 years of industry expertise, it provides hoteliers with an intuitive platform that brings together PMS, booking engine, channel manager, and payments. Its tools simplify property management by reducing clicks, automating workflows, and enabling secure access anytime, anywhere. Features like AI-driven pricing intelligence, a guest-facing mobile app, and an AI concierge empower hotels to improve guest experiences while maximizing revenue. Independent hotels, groups, resorts, motels, and even parks benefit from the platform’s scalability and customization. With proven results such as 58% more direct bookings and faster check-in times, roommaster has become a long-term partner for properties worldwide. Its marketplace ecosystem integrates with over 100 hospitality solutions, from door locks to accounting platforms, ensuring hotels can tailor their tech stack. By providing expert 24/7 support and a user-friendly system, roommaster helps hotels focus on guests while improving operational performance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Akia
Booking.com
Braintree
Canary Digital Tipping
Cendyn CMS
Cendyn Loyalty
Dibs
Expedia
InTouch Data
IronWiFi
Stripe
Stripe Billing
Tripletex
UpsellGuru
Visma Proceedo
Visma.net
Wave RMS
Whistle Messaging
Wix
WordPress

Integrations

Akia
Booking.com
Braintree
Canary Digital Tipping
Cendyn CMS
Cendyn Loyalty
Dibs
Expedia
InTouch Data
IronWiFi
Stripe
Stripe Billing
Tripletex
UpsellGuru
Visma Proceedo
Visma.net
Wave RMS
Whistle Messaging
Wix
WordPress

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GetShop

Country

Norway

Website

www.getshop.com

Vendor Details

Company Name

roommaster

Founded

1995

Country

United States

Website

roommaster.com

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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