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Average Ratings 0 Ratings
Description
Understand your clientele thoroughly. Customer experience management tailored for Salesforce allows you to prioritize your customers effectively. By integrating feedback data with Salesforce information, you can achieve a comprehensive understanding of the customer experience. When feedback is housed within Salesforce, it remains up-to-date and readily usable. This enables swift responses to urgent feedback and encourages proactive adjustments within your organization that truly make a difference. Enhance your customer experience in just days rather than months. Regardless of whether you are new to Salesforce or an expert, GetFeedback simplifies the process of launching a CX initiative that suits your needs. Over 10,000 prominent brands globally trust this solution for their customer experience management needs. By making informed decisions based on real-time data, you can foster deeper customer relationships and drive business success.
Description
Integrate your operational and customer data to create accurate quotes, seamless transactions, and achieve a comprehensive understanding of your clients. With enosix, actionable and up-to-the-minute information is readily accessible within Salesforce. Our pre-configured yet adaptable solutions enable you to go live 70-90% quicker than conventional methods. By providing frictionless data virtualization, we merge your SAP back office with the Salesforce front end. In an era where business speed is crucial, having robust, continuously updated solutions is essential. Historically, SAP and front-end systems like Salesforce have struggled to integrate effectively, leading to redundant tasks, order inaccuracies, delays, and excessive middleware. However, enosix changes this dynamic. It allows for real-time transaction execution and eCommerce orders to be processed directly in SAP, adhering to your pricing policies, taxes, and shipping parameters. Additionally, we offer personalized portals for customers and distributors, all while allowing you to manage orders, shipping, tracking information, customer data, invoices, and more directly within Salesforce. This holistic approach not only streamlines operations but also enhances customer satisfaction, making it easier for businesses to thrive in a competitive landscape.
API Access
Has API
API Access
Has API
Integrations
5X
Campaign Monitor
Echoes
Kapiche
KonnectzIT
QEval
SAP Store
Salesforce
Salesforce Agentforce Education
Integrations
5X
Campaign Monitor
Echoes
Kapiche
KonnectzIT
QEval
SAP Store
Salesforce
Salesforce Agentforce Education
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SurveyMonkey
Founded
1999
Country
United States
Website
www.getfeedback.com
Vendor Details
Company Name
enosiX
Country
United States
Website
www.enosix.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services