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Description
Take your social commerce to unprecedented heights with Gesprek, a powerful conversational marketing solution that transforms your social media and messaging platforms into an efficient sales powerhouse. By enhancing your sales strategy, you can collaborate more swiftly than ever before. This comprehensive messaging tool is designed to attract, capture, and qualify leads, turning them into devoted customers. With features like live chat, you can close deals more effectively while engaging customers through personalized and interactive messages that foster retention. Additionally, automate real-time support to enhance customer satisfaction. Gesprek provides your sales and customer engagement teams with the ability to manage communications effortlessly across various platforms, including Facebook, Messenger, WhatsApp, WeChat, SMS, email, and even your website. This platform streamlines your customer management and lead qualification processes, all presented in an intuitive and accessible dashboard, allowing you to focus on what truly matters: building relationships and driving sales. Ultimately, Gesprek equips you with the tools necessary to elevate your customer experience and achieve remarkable results.
Description
Extend a warm welcome by sending tailored messages to the right opportunities and generating leads effectively. Streamline your greeting process by automating welcome messages, allowing you to attract and gather customer information for easier follow-up and contact. Delegate tasks to the appropriate team members, enabling quick and professional interactions through the use of message templates, multimedia buttons, and product details, while incorporating emojis to foster engaging relationships. Centralize customer data from various channels into a single platform for better management. Organize customers into distinct groups based on your specific needs and business model for targeted outreach. Enhance your business operations by establishing multiple automated workflows or customer interaction strategies, ensuring that you provide a high-quality experience that is informed by behavioral tracking. Evaluate your conversations and customer insights through analysis by time, tags, or agents, which will aid in refining your customer service approach and ultimately drive sales growth. By leveraging these strategies, you can create a seamless experience that not only meets but exceeds customer expectations.
API Access
Has API
API Access
Has API
Integrations
Facebook
Facebook Messenger
Instagram
WeChat
WhatsApp
Pricing Details
$119 per month
Free Trial
Free Version
Pricing Details
$9.59 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gesprek
Country
United States
Website
www.gesprek.chat/
Vendor Details
Company Name
VietnamBiz
Founded
2013
Country
Viet Nam
Website
subiz.com
Product Features
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking