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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Genius Learning serves as a sophisticated education-management platform aimed at enhancing the processes of student enrollment, tracking learning pathways, and generating comprehensive reports across various program components. By consolidating essential functions into a single interface, it allows students to easily explore, enroll, and monitor their academic journeys, while also enabling administrators to oversee educational operations with greater efficiency. This platform acts as a customizable hub that ensures secure access, integrates seamlessly with other systems, and offers personalized workflows, effectively transitioning from disjointed tools to a cohesive environment where data, workflows, and user experiences are harmonized. Featuring modules like Genius Class (for K-12 student management), Genius CE (for continuing education), Genius Enterprise (focused on corporate training), and Genius LACES (for adult education and workforce development), it is versatile enough to cater to various educational sectors, including K-12 institutions, adult education centers, governmental organizations, and corporate training programs. Additionally, its adaptability and user-friendly design make it an invaluable asset for modern educational needs.

Description

InGenius Connector Enterprise seamlessly integrates existing telephone systems into top CRMs using an enterprise-proven solution. Upland InGenius adapts to specific contact center requirements by using innovative computer telephony Integration (CTI). InGenius is backed by 20 years of experience in enterprise telephony and superior customer service. It helps contact centers improve productivity and the customer experience. InGenius Connector Enterprise provides contact centers with features such as screen pop, click to-dial, automated call logging, and call reports. Agents can use the solution to efficiently serve customers, and they can see a complete view of interactions for intelligent decision making. Supported CRMs: Microsoft Dynamics 365, Salesforce, ServiceNow Supported Phone Systems: Asterisk, Avaya, Cisco, Genesys, Mitel

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Active Directory
Authorize.Net
Blackboard Learn
Braintree
Brightspace
Canvas
Credly
Moodle
Nelnet Velocity
PLATO
Qualtrics XM Platform
SCORM Cloud
Salesforce
Salesforce Agentforce Service
Square POS
Stripe
TouchNet Payment Systems

Integrations

Active Directory
Authorize.Net
Blackboard Learn
Braintree
Brightspace
Canvas
Credly
Moodle
Nelnet Velocity
PLATO
Qualtrics XM Platform
SCORM Cloud
Salesforce
Salesforce Agentforce Service
Square POS
Stripe
TouchNet Payment Systems

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Genius Learning

Founded

2009

Country

United States

Website

geniuslearning.com

Vendor Details

Company Name

Upland Software

Founded

2010

Country

United States

Website

uplandsoftware.com/ingenius/

Product Features

K-12

Attendance Tracking
Classroom Management
Communication Management
Curriculum Management
Enrollment Management
Financial Management
Parent Portal
Progress Reports
Skill Testing
Student Information / Records

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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