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Average Ratings 0 Ratings
Description
Experience seamless reimbursement processing and precise billing and payroll management with our fully integrated Electronic Visit Verification (EVV) Telephony system. Our platform provides real-time visit verification and alerts for missed appointments, guaranteeing that high-quality care is consistently delivered. Generations operates in the cloud, making it entirely mobile and allowing for secure, authorized access to your data at any time. We offer complimentary mobile applications for the entire homecare team, which includes caregivers, case managers, administrators, and clients, ensuring everyone stays connected. Unlimited support is readily available via LiveChat or phone, with no hidden fees or restrictions. You'll receive personalized assistance from a dedicated onboarding specialist for a hassle-free setup, and a Generations Success Manager will work closely with your homecare team to make sure you are fully utilizing all the essential tools available in Generations. With our system, you can focus on providing exceptional care while we handle the complexities of management.
Description
Delegating live chat client management and technical support allows businesses to focus on their primary tasks and operations. By leveraging our expertise and support, you can elevate your customer service to new heights. Our customized and affordable packages are designed based on the number of agents you may need for your services, whether charged hourly, per visit, or monthly. Outsourcing your live chat needs to us can result in cost savings of approximately 45-50%. Moreover, utilizing our outsourced live chat support services can significantly increase visitor traffic, thereby boosting your potential customer base. We oversee the entire live chat experience, from installing the chat software to managing updates and maintenance, as well as selecting and training dedicated and skilled personnel. This comprehensive approach ultimately enhances both the quality of customer service and the overall customer experience, ensuring that your clients receive the support they deserve. By choosing us, you can not only improve efficiency but also build stronger relationships with your customers.
API Access
Has API
API Access
Has API
Integrations
CSS
CakePHP
Drupal
HTML
Joomla!
MySQL
PHP
QuickBooks Online
Salesforce
Sugar Connect
Integrations
CSS
CakePHP
Drupal
HTML
Joomla!
MySQL
PHP
QuickBooks Online
Salesforce
Sugar Connect
Pricing Details
$300 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Integrated Database Systems
Website
www.idb-sys.com
Vendor Details
Company Name
Technosys IT Management
Country
India
Website
www.technosysmanagement.com/live_chat.php
Product Features
Home Care
Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification