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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Empower your visitors to order seamlessly from their mobile devices, eliminating the need to wait in line. Discover how your guests can place orders from virtually anywhere! Gatemaster Technology has joined forces with Attractions.io to significantly improve the guest experience for countless attraction attendees globally. With over twenty years of experience, Gatemaster has developed cutting-edge software solutions designed to boost revenue, streamline operations, and elevate the visitor experience. Regardless of your attraction's scale, we offer tailored solutions to meet your specific requirements. Understanding that each attraction is distinct, our platform is adaptable and supported by top-tier concierge service. Our dedicated team is equipped to deliver inventive strategies that ensure both convenience and dependability, allowing your guests to focus on creating unforgettable memories unique to your attraction. We are committed to empowering every attraction business to achieve remarkable success by enhancing profits and optimizing operational efficiency, ensuring they thrive in a competitive landscape.

Description

At the Concierge Desk, every moment is crucial, as guests require immediate information, and unnecessary steps can hinder service efficiency. The Concierge Suite provides a user-friendly task log with an enhanced workflow designed to streamline guest interactions. Concierges are adept at juggling multiple tasks simultaneously, and the ability to customize your task log according to your specific needs significantly boosts productivity. Our system enables you to accomplish your responsibilities with fewer clicks, allowing for the creation of personalized directions and printables while saving frequently used routes. You can easily locate nearby businesses, access maps, and obtain directions to assist guests promptly. Additionally, you can share this information directly with guests to ensure they reach their destinations efficiently. The system features a trackable texting capability, enabling seamless communication with guests while maintaining a history of past messages for easy reference. Moreover, our print-on-demand document library minimizes paper waste by allowing e-sending of custom itineraries and confirmations. To maintain a cohesive brand image, the platform also offers updated custom layouts for confirmations and itineraries, ensuring your team remains informed and aligned. This comprehensive suite of tools ultimately enhances the guest experience while boosting operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger No 
Google Maps No 
Microsoft Outlook No 
OpenTable No 
Opera No 
Skype No 
Ticketmaster No 
Yelp No 

Integrations

Facebook Messenger Yes 
Google Maps Yes 
Microsoft Outlook Yes 
OpenTable Yes 
Opera Yes 
Skype Yes 
Ticketmaster Yes 
Yelp Yes 

Pricing Details

$59.99 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Gatemaster Systems

Founded

1994

Country

United States

Website

www.gatemaster.com

Vendor Details

Company Name

MS Shift

Founded

2005

Country

United States

Website

ms-concierge.com

Product Features

Museum

Collections Management No 
Event Management No 
Exhibit Management No 
Gift Shop POS No 
Grant Management No 
Insurance Management No 
Membership Management No 
Ticketing No 

Point of Sale

Barcode Scanning Yes 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Ticketing

Barcode / Ticket Scanning Yes 
Box Office Management Yes 
Concessions Management Yes 
Customer Database Yes 
Event Management Yes 
Fundraising Management No 
General Admission Yes 
Kiosk Ticketing Yes 
Mobile Ticketing No 
Online Ticketing Yes 
Onsite Ticketing Yes 
POS Yes 
Print-at-Home Yes 
Reserved Seating Yes 
Season Tickets Yes 
Ticket Brokering No 
VIP & Discount Tickets Yes 

Product Features

Alternatives

Alternatives

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