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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

It's not just a tool for chatting; it's a powerful live chat solution that can be integrated into your website to seamlessly connect various communication channels, enabling instant customer engagement. Enhance team collaboration and customer interactions through a unified inbox, streamlining the communication experience for both your staff and clients. Each visitor to your site represents a potential customer, so it's crucial to assist them promptly when they require guidance. Capture valuable leads even when your team is unavailable to respond. This approach fosters quicker, easier, and more genuine connections with customers by utilizing messaging to enhance their overall experience and satisfaction. Eliminate obstacles in communication by providing options beyond email or phone calls. When live chat is accessible, customers are more inclined to share their thoughts and feedback. Tailor the chat experience to align with your brand by adjusting its position, colors, operating hours, and other preferences. Implement proactive chat features that use prompts to effectively guide or assist visitors, allowing you to request feedback, provide pricing information, or answer questions at the most opportune moments, thus creating a more engaging and responsive online environment. With these strategies in place, you'll not only improve customer service but also foster loyalty and trust.

Description

We serve as the pivotal element that streamlines processes and enhances performance, empowering companies to become more agile, proactive, and competitive. By crafting innovative, eco-friendly, adaptable, and highly scalable digital solutions, we effectively manage the entire customer journey in a manner that is safe, sustainable, and conducive to fostering long-term relationships with businesses. Instead of providing isolated tools or products, we deliver an integrated All-in-One cloud multiservice platform that seamlessly connects with various ecosystems of applications and services through APIs. This integration simplifies and optimizes business operations, facilitates onboarding, enables video identification, and allows for remote contracts via electronic signatures coupled with digital document management. The versatility of our All-in-One platform ensures that it can digitize every aspect of business processes, thereby nurturing strong relationships and ensuring effective interactions among customers, partners, and suppliers, ultimately leading to enhanced operational efficiency. By adopting our solutions, companies can not only streamline their workflows but also gain a competitive edge in an ever-evolving market landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Facebook Messenger
WhatsApp
X (Twitter)

Integrations

Facebook
Facebook Messenger
WhatsApp
X (Twitter)

Pricing Details

$15 per month
Free Trial
Free Version

Pricing Details

$10 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fuse IM

Founded

2015

Country

United Kingdom

Website

www.fuse.chat/

Vendor Details

Company Name

TocToc

Founded

2014

Country

Italy

Website

www.toctoc.me/

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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Alternatives

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