Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Fullview empowers you to provide customer support that is seamless, scalable and personalized and is designed to revolutionize the workflows of support and success teams, as well as product teams and developers.
The moment a customer experiences an issue, you can instantly see the complete user journey of that specific user, replay recent sessions, access their device and network information or start a live cobrowsing session with them.
Fullview Replays allows you to jump to errors or specific events and it even includes privacy features that blur out sensitive information.
Fullview Live lets you start cobrowsing sessions is seconds, without your users having to leave your product. You can highlight elements on their screen, click on elements or submit forms.
Description
Founded in 2008, Unblu is Swiss company that provides financial institutions with the best technology to level up the digital experience of their customers. The Unblu Conversational Platform enables client service agents and visitors to engage, converse, browse & collaborate.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Appway Digital Banking
No
Avaloq Core
No
Backbase
No
CREALOGIX Digital Hub
No
Enghouse Vidyo
No
Finastra Essence
No
Intercom
Yes
Jira
Yes
Kore.ai
No
Octopus
No
Integrations
Appway Digital Banking
Yes
Avaloq Core
Yes
Backbase
Yes
CREALOGIX Digital Hub
Yes
Enghouse Vidyo
Yes
Finastra Essence
Yes
Intercom
No
Jira
No
Kore.ai
Yes
Octopus
Yes
Pricing Details
$50 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fullview
Founded
2019
Country
Denmark
Website
www.fullview.io
Vendor Details
Company Name
Unblu
Founded
2008
Country
Switzerland
Website
www.unblu.com
Product Features
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
Yes
Real-time Chat
No
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
Yes
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
No
Proactive Chat
No
Screen Sharing
Yes
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Screen Sharing
Annotations / Drawing Tools
No
Desktop / Browser Sharing
Yes
Mobile Screen Sharing
No
Presenter Control Management
No
Remote Control
No
Screen Capture
No
Screen Mirroring
No
Screen Recording
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
Yes
Two-Way Audio & Video
No
Video Conferencing
Yes
Whiteboard
No