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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Fullview empowers you to provide customer support that is seamless, scalable and personalized and is designed to revolutionize the workflows of support and success teams, as well as product teams and developers. The moment a customer experiences an issue, you can instantly see the complete user journey of that specific user, replay recent sessions, access their device and network information or start a live cobrowsing session with them. Fullview Replays allows you to jump to errors or specific events and it even includes privacy features that blur out sensitive information. Fullview Live lets you start cobrowsing sessions is seconds, without your users having to leave your product. You can highlight elements on their screen, click on elements or submit forms.

Description

Founded in 2008, Unblu is Swiss company that provides financial institutions with the best technology to level up the digital experience of their customers. The Unblu Conversational Platform enables client service agents and visitors to engage, converse, browse & collaborate.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Appway Digital Banking No 
Avaloq Core No 
Backbase No 
CREALOGIX Digital Hub No 
Enghouse Vidyo No 
Finastra Essence No 
Intercom Yes 
Jira Yes 
Kore.ai No 
Octopus No 
OneShot Yes 
Puzzel No 
Temenos Transact No 
Verint Community No 
Zendesk Yes 
ebankIT No 

Integrations

Appway Digital Banking Yes 
Avaloq Core Yes 
Backbase Yes 
CREALOGIX Digital Hub Yes 
Enghouse Vidyo Yes 
Finastra Essence Yes 
Intercom No 
Jira No 
Kore.ai Yes 
Octopus Yes 
OneShot No 
Puzzel Yes 
Temenos Transact Yes 
Verint Community Yes 
Zendesk No 
ebankIT Yes 

Pricing Details

$50 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fullview

Founded

2019

Country

Denmark

Website

www.fullview.io

Vendor Details

Company Name

Unblu

Founded

2008

Country

Switzerland

Website

www.unblu.com

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat Yes 
Real-time Chat No 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form No 
Proactive Chat No 
Screen Sharing Yes 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing Yes 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video No 
Video Conferencing Yes 
Whiteboard No 

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