Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Frekyl is a software solution designed for communication and absence management within shift-based work environments. Employees can easily report their absences through SMS or an automated phone call, following guided prompts that allow them to specify the reason, shift, and dates, all without needing an app or login credentials. Each absence notification is transformed into a structured record complete with reason codes for better tracking. Managers are promptly informed via SMS, email, or the web app according to established routing rules, with automatic escalation procedures for any reports that go unacknowledged. When there are open shifts, Frekyl proactively reaches out to eligible employees through text messages or automated calls, applying configured criteria such as qualifications, seniority, first response, or necessary manager approvals. Additionally, the Agency Connect feature can escalate any shifts that remain unfilled to staffing partners for quicker resolution. Coverage IQ provides alerts to managers when staffing levels hit predefined thresholds, ensuring they stay informed about their teams. Moreover, Broadcast Notifications enable communication with employee groups and track delivery and acknowledgments, while Forms are utilized to gather responses efficiently. Frekyl can operate independently or integrate seamlessly with HR, payroll, workforce, and data management systems. Administrators and supervisors can effectively manage everything through its comprehensive web platform, ensuring smooth operations and communication flow. This versatile tool significantly enhances workforce management efficiency and responsiveness in dynamic work settings.
Description
Communicate provides both hosted and on-premise multi-modal communication solutions that incorporate interactive text, voice, and email. These solutions are designed to assist organizations with intricate scheduling challenges, particularly those in sectors such as higher education, utilities, healthcare, manufacturing, and customer service, enhancing outreach and engagement while simultaneously lowering operational expenses. The system facilitates automated notifications through text, voice (IVR), mobile applications, web portals, and email, enabling schedulers to efficiently manage multiple shift callouts at once without the hassle of lengthy individual phone calls. Additionally, employees have the capability to report absences or tardiness via calls or texts, including specific information on their expected arrival times. The real-time integration with your Kronos system guarantees that managers receive updates almost instantly, ensuring they are always informed. Furthermore, the ability to send mass notifications to the workforce in real-time improves overall communication and responsiveness within the organization. With these advanced features, Communicate significantly streamlines communication processes and enhances operational efficiency.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
ADP Comprehensive Services
No
Amazon Redshift
Yes
BambooHR
Yes
Cogsdale Customer Service Management
No
Dayforce
Yes
Google Cloud BigQuery
Yes
Gusto
Yes
LumenVox Automatic Speech Recognition (ASR)
No
Microsoft Dynamics 365
Yes
Paycor
Yes
Integrations
ADP Comprehensive Services
Yes
Amazon Redshift
No
BambooHR
No
Cogsdale Customer Service Management
Yes
Dayforce
No
Google Cloud BigQuery
No
Gusto
No
LumenVox Automatic Speech Recognition (ASR)
Yes
Microsoft Dynamics 365
No
Paycor
No
Pricing Details
Annual plans are quoted based on expected usage. Packages begin at 10,000 communication credits, with higher tiers at 25,000, 50,000, and 125,000+ credits. Plans differ in onboarding, available integrations, and support.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Frekyl Software
Founded
2025
Country
Canada
Website
www.frekyl.com
Vendor Details
Company Name
Vocantas
Founded
1994
Country
Canada
Website
www.vocantas.com
Product Features
Absence Management
Analytics/Reporting
No
Approval Process Control
No
Attendance Tracking
No
Calendar Management
No
Compliance Management
No
Employee Database
No
Employee Scheduling
No
Leave Policy Management
No
Notifications/Alerts
No
Overtime Management
No
Role-Based Permissions
No
Time Off Management
No
Timesheet Management
No
Product Features
Employee Scheduling
Appointment Management
No
Automated Scheduling
Yes
Calendar Management
No
Employee Database
No
Group Scheduling
No
Messaging
Yes
Mobile Access
Yes
Payroll Management
No
Reporting/Analytics
Yes
Resource Management
No
Schedule Distribution
No
Scheduling
Yes
Shift Scheduling
No
Shift Swapping
No
Time Clock
No
Time Tracking
No
Vacation / Leave Tracking
No
Internal Communications
App Integration
No
Blogs
No
Chat/Messaging
Yes
Email Management
No
Employee Directory
No
Event Calendar
No
Newsletter Management
No
Photo Gallery
No
Social Sharing
No
Survey Management
No
Telephony
No
Video Chat
No
Voice Chat
No
Medical Scheduling
Appointment Management
Yes
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
Yes
Multi-Location
Yes
No-Show Tracking
Yes
On Call Scheduling
Yes
Patient Records
No
Patient Scheduling
No
Physician Management
Yes
Recurring Appointments
Yes
Self Service Portal
No
Staff Scheduling
No
Scheduling
Alerts/Notifications
Yes
Appointment Scheduling
Yes
Automated Scheduling
Yes
Calendar Management
No
Class Scheduling
No
Employee Scheduling
Yes
Facility Scheduling
No
Group Scheduling
No
Interview Scheduling
No
Meeting Room Booking
No
Multi-Location
Yes
Online Scheduling
No
Payment Processing
No
Real-time Scheduling
Yes
Reservations
No
Resource Scheduling
No
Room Booking Management
No