Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Frekyl is a software solution designed for communication and absence management within shift-based work environments. Employees can easily report their absences through SMS or an automated phone call, following guided prompts that allow them to specify the reason, shift, and dates, all without needing an app or login credentials. Each absence notification is transformed into a structured record complete with reason codes for better tracking. Managers are promptly informed via SMS, email, or the web app according to established routing rules, with automatic escalation procedures for any reports that go unacknowledged. When there are open shifts, Frekyl proactively reaches out to eligible employees through text messages or automated calls, applying configured criteria such as qualifications, seniority, first response, or necessary manager approvals. Additionally, the Agency Connect feature can escalate any shifts that remain unfilled to staffing partners for quicker resolution. Coverage IQ provides alerts to managers when staffing levels hit predefined thresholds, ensuring they stay informed about their teams. Moreover, Broadcast Notifications enable communication with employee groups and track delivery and acknowledgments, while Forms are utilized to gather responses efficiently. Frekyl can operate independently or integrate seamlessly with HR, payroll, workforce, and data management systems. Administrators and supervisors can effectively manage everything through its comprehensive web platform, ensuring smooth operations and communication flow. This versatile tool significantly enhances workforce management efficiency and responsiveness in dynamic work settings.

Description

Communicate provides both hosted and on-premise multi-modal communication solutions that incorporate interactive text, voice, and email. These solutions are designed to assist organizations with intricate scheduling challenges, particularly those in sectors such as higher education, utilities, healthcare, manufacturing, and customer service, enhancing outreach and engagement while simultaneously lowering operational expenses. The system facilitates automated notifications through text, voice (IVR), mobile applications, web portals, and email, enabling schedulers to efficiently manage multiple shift callouts at once without the hassle of lengthy individual phone calls. Additionally, employees have the capability to report absences or tardiness via calls or texts, including specific information on their expected arrival times. The real-time integration with your Kronos system guarantees that managers receive updates almost instantly, ensuring they are always informed. Furthermore, the ability to send mass notifications to the workforce in real-time improves overall communication and responsiveness within the organization. With these advanced features, Communicate significantly streamlines communication processes and enhances operational efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

ADP Comprehensive Services No 
Amazon Redshift Yes 
BambooHR Yes 
Cogsdale Customer Service Management No 
Dayforce Yes 
Google Cloud BigQuery Yes 
Gusto Yes 
LumenVox Automatic Speech Recognition (ASR) No 
Microsoft Dynamics 365 Yes 
Paycor Yes 
Paylocity Yes 
Snowflake Yes 
VBVoice No 

Integrations

ADP Comprehensive Services Yes 
Amazon Redshift No 
BambooHR No 
Cogsdale Customer Service Management Yes 
Dayforce No 
Google Cloud BigQuery No 
Gusto No 
LumenVox Automatic Speech Recognition (ASR) Yes 
Microsoft Dynamics 365 No 
Paycor No 
Paylocity No 
Snowflake No 
VBVoice Yes 

Pricing Details

Annual plans are quoted based on expected usage. Packages begin at 10,000 communication credits, with higher tiers at 25,000, 50,000, and 125,000+ credits. Plans differ in onboarding, available integrations, and support.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Frekyl Software

Founded

2025

Country

Canada

Website

www.frekyl.com

Vendor Details

Company Name

Vocantas

Founded

1994

Country

Canada

Website

www.vocantas.com

Product Features

Absence Management

Analytics/Reporting No 
Approval Process Control No 
Attendance Tracking No 
Calendar Management No 
Compliance Management No 
Employee Database No 
Employee Scheduling No 
Leave Policy Management No 
Notifications/Alerts No 
Overtime Management No 
Role-Based Permissions No 
Time Off Management No 
Timesheet Management No 

Product Features

Employee Scheduling

Appointment Management No 
Automated Scheduling Yes 
Calendar Management No 
Employee Database No 
Group Scheduling No 
Messaging Yes 
Mobile Access Yes 
Payroll Management No 
Reporting/Analytics Yes 
Resource Management No 
Schedule Distribution No 
Scheduling Yes 
Shift Scheduling No 
Shift Swapping No 
Time Clock No 
Time Tracking No 
Vacation / Leave Tracking No 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony No 
Video Chat No 
Voice Chat No 

Medical Scheduling

Appointment Management Yes 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling Yes 
Multi-Location Yes 
No-Show Tracking Yes 
On Call Scheduling Yes 
Patient Records No 
Patient Scheduling No 
Physician Management Yes 
Recurring Appointments Yes 
Self Service Portal No 
Staff Scheduling No 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling Yes 
Automated Scheduling Yes 
Calendar Management No 
Class Scheduling No 
Employee Scheduling Yes 
Facility Scheduling No 
Group Scheduling No 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling No 
Payment Processing No 
Real-time Scheduling Yes 
Reservations No 
Resource Scheduling No 
Room Booking Management No 

Alternatives

POSS Reviews

POSS

VCS HR

Alternatives

TCP Humanity Reviews

TCP Humanity

TCP Software