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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Everything essential for engaging with the FreeSWITCH platform is provided here. FreeSWITCH serves as a Software Defined Telecom Stack, facilitating the shift from traditional telecom switches to a flexible software solution that can operate on any standard hardware, whether it’s a Raspberry PI or a powerful multi-core server, thus unleashing the telecommunications capabilities of various devices. When paired with our cloud platform, SignalWire, FreeSWITCH can connect seamlessly to external networks and adapt to any scale of operation. To simplify your initiation, a pre-configured virtual machine come complete with comprehensive written and video tutorials, allowing you to get started quickly—just install VirtualBox and you will be set up in no time. For those with advanced programming skills, there are detailed instructions available to compile FreeSWITCH from source or explore other manual installation methods. Additionally, if you have a Debian instance available, you can find thorough guidance on how to install our packages from the provided link, ensuring versatility in your approach to utilizing FreeSWITCH. This platform truly empowers both beginners and seasoned developers alike, making telecommunications more accessible than ever.

Description

Issabel stands out as an open-source unified communications platform that merges various IP communication services into one cohesive system, effectively overcoming the limitations of traditional PBX systems by offering features like call center functionalities, email integration, management reporting, fax capabilities, video conferencing, audio recording, and CRM integrations. Its call center module is not only robust and flexible but also user-friendly, enabling efficient automation and management of contact centers while adeptly handling both inbound and outbound call campaigns through a straightforward agent interface and call management tools. Additionally, Issabel simplifies the administration of PBX solutions for service providers, allowing them to manage multiple clients from a single instance, thus alleviating the need for individual servers for each client. To further expand its capabilities, Issabel accommodates various add-ons that are designed to integrate seamlessly with the platform, enhancing features that interact with telephony and improve customer service while automating support-related actions. This adaptability makes Issabel a highly effective choice for organizations looking to streamline their communication processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace
ChatGPT
DID Logic
DIDforSale
EcholoN
Facebook Messenger
FetchIt
FlyNumber
HubSpot CRM
HubSpot Customer Platform
Instagram
Kamailio
Microsoft Teams
Odoo
Oki-Toki
OpenAI
Phonism
Pipedrive
Telegram
Telnyx

Integrations

AWS Marketplace
ChatGPT
DID Logic
DIDforSale
EcholoN
Facebook Messenger
FetchIt
FlyNumber
HubSpot CRM
HubSpot Customer Platform
Instagram
Kamailio
Microsoft Teams
Odoo
Oki-Toki
OpenAI
Phonism
Pipedrive
Telegram
Telnyx

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FreeSWITCH

Founded

2005

Country

United States

Website

freeswitch.com

Vendor Details

Company Name

Issabel

Founded

2016

Country

Mexico

Website

www.issabel.com

Product Features

PBX

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

PBX

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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