Average Ratings 2 Ratings

Total
ease
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design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Take control of your messaging once again with Franz, the all-in-one app designed for platforms such as WhatsApp, Facebook Messenger, Slack, and Telegram, among others. This versatile application accommodates a wide range of both personal and professional messaging services, including WeChat, Google Hangouts, and Skype, ensuring that you stay connected no matter the context. Whether you’re simply catching up with friends or overseeing a customer support team, Franz has everything you need to streamline your communication. With Franz, you can effortlessly manage conversations across multiple platforms, making your messaging experience more efficient and organized.

Description

Numerous organizations rely on SweetHawk, the premier Zendesk app partner, to maximize the benefits of their Zendesk investments. With SweetHawk's top-tier, user-friendly Zendesk applications, users can develop workflow and automation processes that enhance Zendesk's capabilities, enabling a variety of use cases that may not have been feasible otherwise. Since its inception in 2015, SweetHawk has distinguished itself in the Zendesk marketplace by creating over 15 exceptional workflow applications. Our unwavering commitment to Zendesk has resulted in thousands of 5-star ratings and empowered countless agents across various sectors. The tasks app we offer simplifies the automation of task lists and workflows for diverse applications such as project management, HR processes, and change management. By eliminating cumbersome manual workflows, users can significantly boost their productivity levels. Additionally, our platform allows for the creation of flexible, enforceable, and auditable approval processes tailored for any Zendesk workflow. This ensures that all necessary approvals are efficiently managed, enhancing both sales and support operations. Embrace a new era of streamlined processes and improved efficiency with SweetHawk’s innovative solutions.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Calendar Yes 
Zendesk Yes 
Discord Yes 
GG Yes 
GitHub Yes 
Google Chat Yes 
Google Hangouts Yes 
Google Keep Yes 
GroupMe Yes 
Intercom Yes 
Pushbullet Yes 
RainLoop Yes 
Sendtask Yes 
Spectrum Yes 
Stride Yes 
Todoist Yes 
Voxer Yes 
WhatsApp Yes 
Zoho Cliq Yes 

Integrations

Google Calendar Yes 
Zendesk Yes 
Discord No 
GG No 
GitHub No 
Google Chat No 
Google Hangouts No 
Google Keep No 
GroupMe No 
Intercom No 
Pushbullet No 
RainLoop No 
Sendtask No 
Spectrum No 
Stride No 
Todoist No 
Voxer No 
WhatsApp No 
Zoho Cliq No 

Pricing Details

$3.99 per month
Or $2.99 per month if billed annually
Free Trial No 
Free Version Yes 

Pricing Details

$10 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Franz

Country

Austria

Website

meetfranz.com

Vendor Details

Company Name

SweetHawk

Founded

2015

Website

sweethawk.com

Product Features

Messaging

End-to-End Encryption (E2EE) No 
File Sharing No 
Groups / Channels No 
Payments No 
Search / Filter No 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion No 
Video Conferencing No 
Voice Calling No 

Team Chat

End-to-End Encryption (E2EE) No 
File Sharing No 
Groups / Channels No 
Payments No 
Search / Filter No 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion No 
Video Conferencing No 
Voice Calling No 

Product Features

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

Alternatives