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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Foxchat is an efficient live chat widget tailored to facilitate real-time communication between websites and their visitors, utilizing a straightforward workflow that integrates seamlessly with Slack. Marketed as an alternative to Intercom, this tool allows teams to manage customer inquiries directly from Slack, thereby eliminating the hassle of navigating a separate support platform and ensuring that discussions remain within familiar tools. With its rapid installation process and quick configuration, startups and small teams can implement customer chat features with minimal setup requirements. Additionally, Foxchat incorporates AI Assist technology that offers response suggestions within Slack conversations, enabling teams to provide quicker replies while ensuring accuracy by leveraging a knowledge base. The solution is designed to enhance customer engagement by emphasizing speed, reducing friction, and ensuring easy adoption for organizations seeking live chat capabilities without the complications associated with larger enterprise solutions. By prioritizing user-friendliness, Foxchat empowers teams to focus on delivering exceptional customer service with minimal disruption to their existing workflows.

Description

Numerous businesses are leveraging the onWebChat live chat solution to boost their sales and enhance customer support. The platform allows users to effortlessly select their preferred colors from an extensive palette, ensuring that the chat service aligns seamlessly with their brand identity. Additionally, you can personalize each live chat interaction by adding photos for every user, enhancing the overall user experience. The chat interface can also be configured to display in any language of your choice, catering to a diverse clientele. Often, customers may struggle to determine the right product for their needs due to a lack of technical expertise, and live chat enables you to guide them toward suitable options. Implementing cross-selling and product recommendations, a strategy that has propelled Amazon to its status as the largest online retailer, is a powerful way to engage customers by suggesting complementary items that align with their interests. This approach not only enriches the shopping experience but also increases the likelihood of higher sales conversions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

React Yes 
Shopify Yes 
Slack Yes 
Webflow Yes 
WordPress Yes 

Integrations

React No 
Shopify No 
Slack No 
Webflow No 
WordPress No 

Pricing Details

$10 per month
Free Trial Yes 
Free Version No 

Pricing Details

$5 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Foxchat

Country

United States

Website

www.foxchat.dev/

Vendor Details

Company Name

onWebChat

Founded

2015

Country

Greece

Website

onwebchat.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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