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Description
Formbricks is a open-source survey software.
With Formbricks you can create link surveys like Typeform, website surveys like HotJar Ask and targeted in-app surveys.
You can gather ANY kind of feedback of ANY user segment at ANY point in the user journey. Really powerful!
Formbricks is used for:
- Pre-churn surveys (understand why users cancel)
- Onboarding segmentation (understand why users sign up)
- Product-Market Fit survey (what power users are missing)
- Fake Door Follow Ups (test feautres / value props)
- Feature Satisfaction (how easy is this feature)
- Marketing Attribution (how did you find out about us?)
- Sales Support (enrich user profiles)
- NPS, CES
etc...
But what is experience data worth in a silo? Not much!
- Use product analytics data to pre-segment user base
- Sync insights with CRMs, customer messaging tools, etc
Not conviced yet? Maybe this helps:
- Self-hosting in minutes (Docker)
- 100% control over your data (open-source)
- Customize / extend as you wish (open-source, you got it)
It's free to get started, what's stopping you? 🤓
Description
OpenText Experience Cloud serves as an all-encompassing, adaptable platform for enhancing customer and digital experiences by seamlessly merging media, communications, messaging, customer data, and content management into a single cohesive environment, which allows for individualized interactions throughout the customer journey. This innovative solution empowers organizations to dismantle barriers between their marketing, content, and communication infrastructures, while also modernizing and enhancing their existing technology ecosystems, enabling them to implement experiences according to their specific needs, whether through a complete platform or a selection of modular features. The platform's integration of AI and generative AI tools, particularly through OpenText Experience Aviator, significantly boosts content generation, tailors customer interactions, optimizes workflows, and ensures the provision of pertinent, context-sensitive information to customers across various channels. Additionally, it facilitates comprehensive omnichannel engagement, incorporating email, messaging, web, and rich media, as well as orchestrating customer journeys and managing unified customer data effectively. This versatility ensures that organizations can adapt their strategies as required, ultimately enhancing customer satisfaction and loyalty.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Activepieces
Yes
Airtable
Yes
ElectroNeek
Yes
Elestio
Yes
Google Sheets
Yes
Leo
Yes
Make
Yes
Mazaal AI
Yes
Notion
Yes
Slack
Yes
Integrations
Activepieces
No
Airtable
No
ElectroNeek
No
Elestio
No
Google Sheets
No
Leo
No
Make
No
Mazaal AI
No
Notion
No
Slack
No
Pricing Details
$30 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Formbricks
Founded
2022
Country
Germany
Website
formbricks.com
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products/experience-cloud
Product Features
Experience Management
Action Management
No
Analytics
No
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
No
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Experience Management
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No