Average Ratings 0 Ratings
Average Ratings 0 Ratings
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Avaya Contact Center
Cisco Unified Contact Center
Dialpad Ai Contact Center
Elastic Observability
Five9
Freshdesk
Genesys Cloud
Google Cloud Platform
Google Contacts
Integrations
Amazon Web Services (AWS)
Avaya Contact Center
Cisco Unified Contact Center
Dialpad Ai Contact Center
Elastic Observability
Five9
Freshdesk
Genesys Cloud
Google Cloud Platform
Google Contacts
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$0.06 per session
Free Trial
Free Version
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Support
Phone Support
24/7 Live Support
Online
Support
Phone Support
24/7 Live Support
Online
Training
Documentation
Webinars
Live Online
In Person
Training
Documentation
Webinars
Live Online
In Person
Vendor Details
Company Name
Forethought
Founded
2017
Country
United States
Website
www.forethought.ai/
Vendor Details
Company Name
Founded
1998
Country
United States
Website
cloud.google.com/agent-assist
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal