MindTitan Description

Advanced AI and machine learning solutions are used to solve business problems in the public and private sectors. Automates answering a large number of questions (over 100). The chatbot maximizes FCR (first contact resolution). It detects sales opportunities 24 hours a day and autopilots them. It anticipates customer needs by answering all questions it has answered. It will also direct others. It automates some of the calls by answering the simple ones. Routes customers to the right agents. This reduces the abandoned rate by nearly 0. It detects sales opportunities 24 hours a day, empowers your reps, and reduces the average handling times. Machine learning is used by telecom operators to increase customer satisfaction and network reliability. Telecoms can benefit from process analysis, predictive modelling, fraud detection, dynamic resource allocation, and churn prediction.

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Company Details

Company:
MindTitan
Headquarters:
United States
Website:
mindtitan.com

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Product Details

Platforms
SaaS
Type of Training
Documentation
In Person
Videos
Customer Support
Phone Support
Online

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