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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our 360-degree feedback platform serves as a reliable assessment tool that is embraced by over half of the Fortune 100 companies and thousands of other organizations globally. Focal 360 stands out as a premier solution for 360-degree feedback surveys, accommodating teams or projects of any scale with ease. The system is user-friendly, functioning as an efficient appraisal mechanism, and features a crucial self-assessment component while offering extensive customization options. The online reporting feature provides an interactive dashboard where both managers and employees can quickly view the aggregate outcomes of the multi-rater performance evaluation. Furthermore, users have the ability to delve deeper into specific details, gaining a comprehensive understanding of the 360-degree feedback process. With expert guidance and insightful advice, the platform helps users identify key issues and implement necessary changes. Ultimately, a 360-degree feedback assessment proves to be an invaluable resource for uncovering strengths and weaknesses, thereby facilitating the development of essential management and leadership capabilities based on the insights derived from the report. This comprehensive approach ensures that organizations can continuously improve their performance and foster a culture of feedback.

Description

SmartReviews consolidates feedback from various platforms such as websites, SMS, emails, and in-person interactions into one cohesive system. The design of Shrivra SmartReviews is both intuitive and efficient, allowing for a quick setup process that takes just a few minutes. You have the option to utilize an offline survey application to create a feedback kiosk on iOS or Android devices, or you can opt for direct, in-person feedback collection. Once you connect to the internet, all gathered data syncs securely from offline mode. SmartReviews enables you to monitor both the frequency and volume of customer feedback effectively. It serves as an excellent net promoter software, especially when you need to assess customer satisfaction levels. By fostering team collaboration, you can act on feedback directly from the Response Inbox. With insightful reports and detailed analytics at your disposal, you can easily implement actions based on the data received, and you have the flexibility to share these insights via push notifications or email. This comprehensive approach ensures that businesses stay informed and responsive to customer needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$19 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CustomInsight

Founded

1998

Country

United States

Website

www.custominsight.com/360-degree-feedback/360-feedback-overview.asp

Vendor Details

Company Name

Shrivra

Founded

2014

Country

Singapore

Website

shrivra.com/feedback-survey-app

Product Features

360 Degree Feedback

Dashboard No 
Feedback / Surveys No 
Progress Tracking Yes 
Question Library Yes 
Rater Selection Yes 
Self Service Portal No 
Supports External Reviewers Yes 

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

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