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Average Ratings 1 Rating
Description
Flywheel's suite digital commerce solutions are designed to accelerate growth of the world's most successful brands. Software suite that optimizes advertising and media using AI. Self-serve software to optimize content, recover fees, monitor digital shelves, and perform advanced retail analytics. Flywheel's software for market share, competitive intelligence, and digital shelf analysis can help you gain market insights. Full-service media management for world-leading brands. Results-oriented, vertically-integrated, retail operations services for your digital business. Performance-optimized product content and creative strategy tailored to each retailer.
Description
HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon
Yes
Chatra
No
Collect.chat
No
Continually
No
Crisp
No
Criteo Commerce Yield
Yes
Customerly
No
Dashly
No
Freshchat
No
Freshdesk
No
Integrations
Amazon
No
Chatra
Yes
Collect.chat
Yes
Continually
Yes
Crisp
Yes
Criteo Commerce Yield
No
Customerly
Yes
Dashly
Yes
Freshchat
Yes
Freshdesk
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$25 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Flywheel Digital
Founded
2014
Country
United States
Website
www.flywheeldigital.com
Vendor Details
Company Name
HelpShelf
Country
United Kingdom
Website
helpshelf.co
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No