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Description
Chatbots can be created and managed to automate customer service, marketing, and CX across digital channels such as SMS, Messenger and WhatsApp, Web Widget and Telegram. Twilio integration also allows you to create call deflection IVR chatbots.
With our Channel-Specific Design you can create a single bot that will work on all channels. This will allow your company to be accessible 24/7 from anywhere in the world using over 100+ languages.
This is ideal for small businesses and global enterprises. You can find them in many industries, including Retail & Ecommerce, HR & Recruitment and Agencies, Hotels & Hospitalities as well as Restaurants, Financial Services, Travel & Airlines and Logistics, Software & Technology, Property Management, among others.
Get started quickly for free by looking through our extensive documentation, YouTube tutorials and blogs. You can also contact us at sales@flow.ai with any questions.
Description
Transforming customer engagement for the future, intelligent conversational interfaces enhance both commerce and customer satisfaction. By leveraging these tools, businesses can achieve increased revenues while simultaneously reducing engagement costs. Engaging in timely conversations with potential clients significantly boosts conversion rates and opens up new revenue streams. Context-aware dialogues tailored to individual circumstances help decrease customer churn and enhance lifetime value. A comprehensive solution that seamlessly integrates with point-of-sale and booking systems also contributes to cost reductions. This approach facilitates commerce across various channels, including SMS, Facebook Messenger, and voice assistants. Our team specializes in designing, constructing, and maintaining conversational interfaces and AI-driven chatbots tailored for offline enterprises globally. Experience heightened customer acquisition, large-scale personalization, and simplified processes that drive down expenses. Empower the future of customer engagement in offline commerce by exploiting advanced technologies in artificial intelligence and natural language understanding, ensuring businesses remain at the forefront of innovation. Ultimately, this strategic approach creates a more efficient and engaging shopping experience for customers.
API Access
Has API
API Access
Has API
Integrations
Amazon
Clover
Constant Contact
Coosto
Dashbot
Facebook Messenger
Front
Google
Google Analytics
HubSpot CRM
Integrations
Amazon
Clover
Constant Contact
Coosto
Dashbot
Facebook Messenger
Front
Google
Google Analytics
HubSpot CRM
Pricing Details
$19.00/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Flow.ai
Founded
2016
Country
Netherlands
Website
flow.ai
Vendor Details
Company Name
Voicy.ai
Country
United States
Website
www.voicy.ai/
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat