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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Five Star Hotel Software Corporation specializes in the development, sale, installation, training, and support of its distinctive suite of fully integrated software solutions tailored for hotels and resorts. Since our inception in 1994, we have maintained an unwavering commitment to addressing our clients' needs and incorporating their feedback, resulting in hotel software that is user-friendly, highly reliable, and remarkably cost-efficient due to its minimal support requirements. Over the past five years, we have maintained an impressive average of less than 0.3 after-hours support calls per hotel annually, showcasing our dedication to reliability and user satisfaction. We also guarantee a swift 20-minute response time for all support inquiries, further emphasizing our commitment to excellent service. Five Star Hotel Software Corp provides two main software suites: Full Five Star and Five Star Lite. The Full Five Star program is ideal for establishments with over 44 rooms, as well as for those smaller properties with fewer than 44 rooms that offer exceptional services, such as resorts or specialty inns. Both software suites seamlessly integrate with a range of additional modules offered by Five Star, ensuring comprehensive solutions for all hotel management needs. This holistic approach not only enhances operational efficiency but also allows our clients to focus more on delivering exceptional guest experiences.

Description

This module includes vital elements tailored specifically for tour operators and travel agencies, setting itself apart from other systems by providing a comprehensive suite of sub-modules all contained within a single framework. While each sub-system can function independently as a standalone solution, experts at Softex have determined that it is significantly more advantageous for businesses in the travel sector to utilize all components together within the Basic Foundation Module. This integration positions the module as one of the most effective, cohesive, and cost-efficient solutions available. The system encompasses detailed hotel definitions, inclusive of essential contact information and product descriptions in multiple languages, as well as specifications for room types, meal plans, occupancy rates, seasonal variations, hotel classifications, and amenities. It also outlines cancellation and children’s policies, special event details, and more, ensuring comprehensive management of contract specifics along with privileged contract oversight and revision capabilities. Additionally, it supports the creation of diverse markup strategies and provides agent tariff templates along with detailed reporting functionalities. By consolidating these features, the module not only enhances operational efficiency but also streamlines the overall management process for travel-related businesses.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$1495
Free Trial Yes 
Free Version No 

Pricing Details

$5000 one-time payment
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Five Star Hotel Software

Founded

1994

Country

Canada

Website

www.fivestarhotelsystems.com

Vendor Details

Company Name

Softex Software House

Founded

2004

Country

Egypt

Website

www.softexsw.com/en/travel-control-online/how-it-works.php

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking No 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing No 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

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