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Description
Five Star Hotel Software Corporation specializes in the development, sale, installation, training, and support of its distinctive suite of fully integrated software solutions tailored for hotels and resorts. Since our inception in 1994, we have maintained an unwavering commitment to addressing our clients' needs and incorporating their feedback, resulting in hotel software that is user-friendly, highly reliable, and remarkably cost-efficient due to its minimal support requirements. Over the past five years, we have maintained an impressive average of less than 0.3 after-hours support calls per hotel annually, showcasing our dedication to reliability and user satisfaction. We also guarantee a swift 20-minute response time for all support inquiries, further emphasizing our commitment to excellent service. Five Star Hotel Software Corp provides two main software suites: Full Five Star and Five Star Lite. The Full Five Star program is ideal for establishments with over 44 rooms, as well as for those smaller properties with fewer than 44 rooms that offer exceptional services, such as resorts or specialty inns. Both software suites seamlessly integrate with a range of additional modules offered by Five Star, ensuring comprehensive solutions for all hotel management needs. This holistic approach not only enhances operational efficiency but also allows our clients to focus more on delivering exceptional guest experiences.
Description
Easily facilitate third-party bookings for your guests with ResortSuite CONCIERGE, which empowers properties to oversee external reservations and associated partner details, enhancing the personalization of the five-star experience. This platform showcases the services offered by third-party providers, complete with details on pricing, rates, availability, and pertinent alerts for guests. Additionally, it provides access to a comprehensive history of a guest's external reservations, ensuring that exceptional service is consistently delivered and fostering guest loyalty. Moreover, it allows for the recording of interactions and preferences, guaranteeing that your team has timely and relevant information readily available. Thanks to its fully integrated approach, this multi-vendor solution is ideally suited for concierge operations adhering to a corporate standard for their Property Management System (PMS) and Point of Sale (POS). This integration not only streamlines operations but also elevates the overall guest experience.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$1495
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Five Star Hotel Software
Founded
1994
Country
Canada
Website
www.fivestarhotelsystems.com
Vendor Details
Company Name
Agilysys
Founded
2000
Country
Canada
Website
www.resortsuite.com/applications/concierge/
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
