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Average Ratings 5 Ratings
Description
Easy reservation management software to manage RV parks and campgrounds. Firefly makes it easy for you to accept online reservations. It also automates tasks such as collecting payments and sending emails. Accept new reservations 24 hours a day. To take your guests to the reservation portal, simply add a button on your website. You don't have to do anything except show them the availability and let them make a reservation. The reservation portal allows guests to make long-term reservations without having to call the office. Each month, charges are added and payments can be processed automatically. Guests are notified about any pending charges and payments automatically. This means that you will have to do less work. The interactive map will allow guests to select the spot they desire. Guests can add spaces to their cart or view the availability calendar for an occupied space to adjust their reservation dates if they really need a spot.
Description
Yelp Guest Manager is an all-encompassing platform aimed at simplifying the operations of restaurants and hospitality venues, significantly improving the guest journey from the moment of booking to the time they are seated. By integrating sophisticated waitlist management, online reservations, and effective communication tools, it enables establishments to adeptly oversee guest traffic and shorten wait times. With functionalities such as instant updates on table availability, customizable booking options, and automated notifications, it facilitates optimal seating arrangements while reducing occurrences of no-shows. Furthermore, Yelp Guest Manager connects with Yelp’s extensive user community, allowing businesses to draw in more patrons through effortless online booking. Beyond enhancing operational productivity, it also provides valuable insights into customer preferences and feedback, equipping businesses to offer outstanding service and foster enduring relationships with their clientele. Ultimately, this platform serves as a vital resource for businesses looking to thrive in a competitive market, ensuring they can meet and exceed guest expectations consistently.
API Access
Has API
API Access
Has API
Integrations
Facebook
Google
Google Maps
Instagram
Olo
Sitejet
Stripe
TikTok
Yelp
Yelp Host
Integrations
Facebook
Google
Google Maps
Instagram
Olo
Sitejet
Stripe
TikTok
Yelp
Yelp Host
Pricing Details
$29 per month
Free Trial
Free Version
Pricing Details
$129 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aerocode Software LLC
Founded
2012
Country
United States
Website
fireflyreservations.com
Vendor Details
Company Name
Yelp
Founded
2004
Country
United States
Website
restaurants.yelp.com/products/yelp-guest-manager/
Product Features
Campground Management
Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Reservations Management
Site Maps
Utility Billing
Product Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking