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Average Ratings 2 Ratings
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Description
FieldAware's field service management platform serves as the central hub for your everyday operations, streamlining time-consuming tasks such as scheduling, dispatching, and invoicing to enhance the efficiency of your field personnel by providing essential project information readily available. This innovative solution, referred to as the FieldAware Field Service Hub, represents a significant advancement toward achieving operational excellence. The software efficiently manages the scheduling process and maximizes the productivity of your field team; by entering details such as service areas, expertise, and historical project data, the system can automatically optimize schedules for the entire team with just a click, instantly sending updates to their mobile devices. Moreover, the FieldAware Field Service Hub simplifies the complexities of field service management, ensuring that our technology prioritizes what is truly important—supporting operations in the field. With our comprehensive features and functionalities, your service organization can achieve impressive results that have a lasting impact on your business. Ultimately, FieldAware empowers your team to focus on what they do best while our software takes care of the intricacies.
Description
Fieldcode provides AI-powered Zero-Touch Field Service Management that automates complex field operations from request to resolution. With a strong focus on IT and Telecom service providers, the platform brings own engineers, subcontractors, and service partners into one workforce.
At the core of Fieldcode is Zero-Touch Dispatch, which automates routine scheduling and dispatching according to skills, availability, location, priority, SLA requirements, parts, and other operational criteria. Dispatch teams maintain control of exceptions while routine work can move through the service process with fewer manual interactions.
One Workforce gives service providers a common planning environment and SLA view across own engineers, subcontractors, and service partners. SLA + Parts Logistics connects service commitments, escalations, scheduling, and parts coordination, including PUDO processes.
Fieldcode supports IT workflows such as break/fix, IMAC, device swaps, installations, maintenance, and multi-site support, as well as Telecom operations including FTTH/FTTx, CPE, network maintenance, and fault restoration.
Additional capabilities include route optimization, offline mobile workflows, customer self-service, asset and inventory management, AI-powered service actions, and integrations with ITSM, ERP, CRM, OSS/BSS, and other business systems.
Fieldcode is built on 25+ years of IT field service experience and is developed, hosted, and supported in Europe.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
Yes
Deskera
Yes
Dynamics 365 Commerce
No
Field Nation
No
HubSpot CRM
No
HubSpot Customer Platform
No
NetSuite
Yes
QuickBooks Accountants
No
QuickBooks Online
Yes
ServiceNow
No
Integrations
Salesforce
Yes
Deskera
No
Dynamics 365 Commerce
Yes
Field Nation
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
NetSuite
No
QuickBooks Accountants
Yes
QuickBooks Online
No
ServiceNow
Yes
Pricing Details
$70 per user per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$25 per user per month
Fieldcode offers three pricing tiers:
Start: $25 per month per user
Business: $45 per month per user
Enterprise: $65 per month per user
Start: $25 per month per user
Business: $45 per month per user
Enterprise: $65 per month per user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
FieldAware
Founded
2009
Country
United States
Website
www.fieldaware.com
Vendor Details
Company Name
Fieldcode
Founded
2001
Country
Germany
Website
fieldcode.com
Product Features
Construction Management
Accounting Integration
No
Budget Tracking/Job Costing
Yes
CRM
Yes
Change Orders
Yes
Commercial
No
Contract Management
Yes
Contractors
No
Equipment Tracking
Yes
Estimating
No
Incident Reporting
No
Mobile Access
Yes
Offline Access
Yes
RFI & Submittals
No
Residential
No
Subcontractor Management
No
Timesheets
Yes
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Home Care
Billing & Invoicing
Yes
Care Plan Management
No
Caregiver Management
No
Client Management
Yes
Field Communication
Yes
Insurance Management
No
Payroll Management
No
Scheduling
Yes
Visit Verification
Yes
Home Health Care
Billing & Invoicing
Yes
Charting
No
Electronic Signature
Yes
Employee Tracking
Yes
Medication Database
No
Patient Intake
Yes
Scheduling
Yes
Time / Task Reporting
Yes
HVAC
Billing & Invoicing
No
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
No
Job Management
Yes
Maintenance Scheduling
Yes
Mobile Access
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
No
Technician Management
No
Work Order Management
No
IT Service
Contract Management
Yes
IT Asset Management
Yes
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
Yes
Service Reporting
Yes
Ticket Management
Yes
Landscape Management
Billing & Invoicing
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Groundskeeping
No
Inventory Control
Yes
Irrigation Tracking
No
Job Management
Yes
Landscape Design
No
Mobile Access
Yes
Payroll Management
No
Plant Database
No
Quotes / Estimates
Yes
Routing
Yes
Scheduling & Appointments
Yes
Work Order Management
No
Oil and Gas
Compliance Management
No
Equipment Management
Yes
Inventory Management
No
Job Costing
No
Logistics Management
No
Maintenance Management
Yes
Material Management
No
Project Management
No
Resource Management
No
Scheduling
Yes
Work Order Management
Yes
Pest Control
Billing & Invoicing
Yes
Customer Service History
Yes
Dispatch Management
Yes
Fleet Management
No
Inventory Control
No
Mobile Access
Yes
Pest Activity Tracking
No
Pesticide Usage Tracking
Yes
Property Layouts
No
Quotes / Estimates
Yes
Scheduling
Yes
Plumbing
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
No
Job Management
Yes
Mobile Access
Yes
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
Yes
Technician Management
No
Work Order Management
Yes
Professional Services Automation
Billing & Invoicing
Yes
CRM
Yes
Client Portal
No
Collaboration Tools
No
Document Management
No
Portfolio Management
No
Project Management
No
Proposal Generation
Yes
Quote Management
Yes
Resource Management
Yes
Time & Expense Tracking
No
Recycling
Billing & Invoicing
Yes
Brokerage Management
No
Buy / Sell Ticketing
No
Container Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronics Recycling
No
Fingerprint Scanning
No
ID Scanning
No
Integrated Cameras
No
Inventory Tracking
Yes
Logistics
No
Market Price Tracking
No
Plant Management
No
Plastics Recycling
No
Pulp & Paper Recycling
No
Receiving / Production Management
No
Scrap Recycling
No
Scheduling
Alerts/Notifications
Yes
Appointment Scheduling
No
Automated Scheduling
Yes
Calendar Management
Yes
Class Scheduling
No
Employee Scheduling
Yes
Facility Scheduling
No
Group Scheduling
No
Interview Scheduling
No
Meeting Room Booking
No
Multi-Location
Yes
Online Scheduling
Yes
Payment Processing
No
Real-time Scheduling
Yes
Reservations
No
Resource Scheduling
Yes
Room Booking Management
Yes
Security System Installer
Billing & Invoicing
Yes
Customer Management
Yes
Document Imaging
Yes
Inventory Management
No
Job Costing
No
Lead Management
No
Quotes / Estimates
Yes
Scheduling
Yes
Work Order Management
Yes
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
No
Contract Management
Yes
Customer Database
Yes
Inventory Control
Yes
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Waste Management
Billing & Invoicing
Yes
Customer Accounts
Yes
Customer Database
Yes
Equipment Tracking
No
Inventory Management
No
Routing
Yes
Scheduling
Yes
Waste Disposal
No
Work Order Management
Yes
Work Order
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
Yes
Routing
No
Scheduling
Yes
Task Management
Yes
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
IoT
Application Development
No
Big Data Analytics
No
Configuration Management
No
Connectivity Management
No
Data Collection
No
Data Management
No
Device Management
No
Performance Management
No
Prototyping
No
Visualization
No
Predictive Analytics
AI / Machine Learning
Yes
Benchmarking
No
Data Blending
No
Data Mining
No
Demand Forecasting
Yes
For Education
No
For Healthcare
Yes
Modeling & Simulation
No
Sentiment Analysis
No
Route Planning
Capacity Planning
Yes
Drag & Drop Scheduling
Yes
Driver Management
Yes
Emergency Dispatch
Yes
GPS Tracking
Yes
Performance Metrics
Yes
Route Costing
Yes
Territory Management
Yes
Scheduling
Alerts/Notifications
Yes
Appointment Scheduling
Yes
Automated Scheduling
Yes
Calendar Management
No
Class Scheduling
No
Employee Scheduling
Yes
Facility Scheduling
Yes
Group Scheduling
Yes
Interview Scheduling
No
Meeting Room Booking
No
Multi-Location
Yes
Online Scheduling
Yes
Payment Processing
No
Real-time Scheduling
Yes
Reservations
No
Resource Scheduling
Yes
Room Booking Management
No
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
Yes
Contract Management
Yes
Customer Database
Yes
Inventory Control
Yes
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
Yes
Customer Database
No
Dispatch Management
Yes
For Builders
No
For Electricians
No
For Field Service Businesses
Yes
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
Yes
Scheduling
Yes
Time Tracking
Yes
