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Description
Harness the power of positive feedback to maintain a competitive edge in your industry. By accumulating more favorable reviews, you can effortlessly establish greater trust with potential customers compared to your rivals. Search engines will take notice of your widespread positive online footprint, leading to enhanced search rankings and positioning your business as a preferred option for new clients. You can elevate your local search visibility while efficiently tracking your reputation across more than 300 review platforms. It is crucial to ensure your business appears in the right places at the right times for potential clients. Just a single negative review has the potential to drive away 30 customers, underscoring the importance of addressing issues proactively. Our automated system enables your business to resolve any negative experiences customers may have encountered before they take their grievances online. We provide the tools to help transform those unfavorable interactions into positive outcomes by facilitating immediate communication with dissatisfied clients, ensuring you never miss an opportunity to improve. By prioritizing customer satisfaction and feedback management, your business can thrive in a competitive landscape.
Description
Customers can be turned into marketing machines. Get more 5-star reviews, be found in local searches, get more customers, and engage customers. Transform your emails and texts into reliable reviews. Improve customer service by learning how customers feel. New reviews can lead to higher search rankings and more customers coming to your door. Customers will become raving fans. Chat with them, solicit feedback and get reviews in one place. Swell is the top platform for local business growth.
API Access
Has API
API Access
Has API
Integrations
Facebook
DentiMax
Denticon
Fusion
Google Business Profile
Hemi
Judge.me
Kasper
Lyftrondata
Pandium
Integrations
Facebook
DentiMax
Denticon
Fusion
Google Business Profile
Hemi
Judge.me
Kasper
Lyftrondata
Pandium
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Field Solution Group
Founded
2015
Country
United States
Website
www.fieldsolutiongroup.com
Vendor Details
Company Name
Swell CX
Founded
2016
Country
United States
Website
www.swellcx.com
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
