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Description
Harness the power of positive feedback to maintain a competitive edge in your industry. By accumulating more favorable reviews, you can effortlessly establish greater trust with potential customers compared to your rivals. Search engines will take notice of your widespread positive online footprint, leading to enhanced search rankings and positioning your business as a preferred option for new clients. You can elevate your local search visibility while efficiently tracking your reputation across more than 300 review platforms. It is crucial to ensure your business appears in the right places at the right times for potential clients. Just a single negative review has the potential to drive away 30 customers, underscoring the importance of addressing issues proactively. Our automated system enables your business to resolve any negative experiences customers may have encountered before they take their grievances online. We provide the tools to help transform those unfavorable interactions into positive outcomes by facilitating immediate communication with dissatisfied clients, ensuring you never miss an opportunity to improve. By prioritizing customer satisfaction and feedback management, your business can thrive in a competitive landscape.
Description
KePSLA works in partnership with hotels and the hospitality sector to provide guest feedback solutions, social listen tools, deep guest analytics, competition watch, and guest analytics. Our solutions help our customers to better understand their customers and hyper personalize products and services. Our solution will provide a 60-day ROI guarantee and a tangible positive impact on your bottom line. Our solutions can be used to inspire, enhance travel experiences, and influence advocacy. Our Review Intelligence solution can help you power your business. Manage your online reputation, increase your reviews on the sites that matter most to you, dive into guest reviews, and understand the performance of your hotel by department.
API Access
Has API
API Access
Has API
Integrations
Facebook
Google Business Profile
Tripadvisor
YP (Yellow Pages)
Yelp
Integrations
Facebook
Google Business Profile
Tripadvisor
YP (Yellow Pages)
Yelp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Field Solution Group
Founded
2015
Country
United States
Website
www.fieldsolutiongroup.com
Vendor Details
Company Name
KePSLA
Founded
2016
Country
India
Website
www.kepsla.com
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
