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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Gather insights, reviews, and feedback directly from your clientele using Feedsocio, as your customers serve as the most honest evaluators of your brand's strengths and weaknesses. Allow them to cast their votes on potential features that could become the next significant addition to your offerings through the Public Portal. You will benefit from a comprehensive admin dashboard that consolidates all customer feedback into one accessible location. By prioritizing your growth strategy based on the most popular customer suggestions, you can create an effective roadmap for your brand's development. Present your workflow visually with a straightforward and customizable roadmap that aligns with your operational processes. Additionally, facilitate seamless communication with your customers by utilizing the integrated feedback portal, ensuring their voices are heard and valued throughout the decision-making process. This approach not only fosters customer engagement but also empowers them to play an active role in shaping the future of your brand.

Description

Micorza is a platform that harnesses artificial intelligence to provide businesses with valuable customer insights, enabling them to effectively listen, comprehend, and respond to feedback. This innovative tool captures direct feedback via multilingual surveys and voice interactions while also collecting indirect signals from sources such as app reviews, chat conversations, and support calls, consolidating all this information into a cohesive overview. By organizing insights for various departments and offering actionable recommendations along with task assignments, Micorza transforms customer opinions into straightforward actions that foster business growth and improvement. Ultimately, this approach not only enhances customer satisfaction but also optimizes overall operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Feedsocio

Founded

2022

Country

United States

Website

feedsocio.com

Vendor Details

Company Name

Micorza

Founded

2014

Country

India

Website

micorza.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

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