Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Feedio is a modern feedback intelligence platform designed to help digital businesses turn customer opinions into data-driven action. It centralizes the entire feedback lifecycle—from collection and analysis to insight generation and testimonial management—within a single intuitive interface. Equipped with advanced analytics, Feedio offers sentiment analysis, NPS scoring, trend tracking, and keyword insights to reveal hidden patterns and measure satisfaction over time. Marketing teams can leverage promoters for referrals, while customer success teams can proactively address pain points. SaaS startups and e-commerce brands use Feedio to align product roadmaps with real user expectations. The platform’s trend and sentiment dashboards enable continuous improvement and strategic decision-making based on real-time data. Verified testimonial curation tools also help businesses strengthen social proof and credibility. Feedio empowers teams to boost retention, optimize products, and build authentic customer relationships that drive long-term success.

Description

Online customer satisfaction survey software, including CSAT (Net Promoter Score®, (NPS), & Customer Effort score™, (CES 2.0). Nicereply assists hundreds of teams from companies such as Microsoft, Hubspot, Hubspot, and Buffer in measuring and improving their customer service. - Measure Customer Satisfaction, Net Promoter Score (NPS), and Customer Effort Scores (CES) per agent or team, or company-wide - Increase your survey response rate by 200% - View your CRM data and set triggers based there - Get 3x the feedback you get without having to send more emails You can customize both the look and the content of your surveys - Create reports, track KPIs, set goals and create them.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bitium No 
Bold BI No 
Desktop.com No 
Easyflow No 
Freshsuccess No 
Front No 
Gmail No 
Groove No 
Intercom No 
LiveAgent No 
Microsoft Outlook No 
Mojo Helpdesk No 
Pandium No 
ProjectManager No 
Quickwork No 
Shopify No 
Style Intelligence No 
TeamSupport No 
Trelica No 
Truto No 

Integrations

Bitium Yes 
Bold BI Yes 
Desktop.com Yes 
Easyflow Yes 
Freshsuccess Yes 
Front Yes 
Gmail Yes 
Groove Yes 
Intercom Yes 
LiveAgent Yes 
Microsoft Outlook Yes 
Mojo Helpdesk Yes 
Pandium Yes 
ProjectManager Yes 
Quickwork Yes 
Shopify Yes 
Style Intelligence Yes 
TeamSupport Yes 
Trelica Yes 
Truto Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$39.00/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Feedio

Website

www.feedio.app/

Vendor Details

Company Name

Nicereply

Founded

2011

Country

Slovakia

Website

nicereply.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

NPS

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Alternatives

Alternatives

Simplesat Reviews

Simplesat

Pronto Holdings
Delighted Reviews

Delighted

Qualtrics
Delighted Reviews

Delighted

Qualtrics
Simplesat Reviews

Simplesat

Pronto Holdings
Zence Feedback Reviews

Zence Feedback

Easyrewardz
BizRatings Reviews

BizRatings

BizRatings.com