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Description
FeedbackPulse is an employee engagement software platform built for growing teams. It brings pulse surveys, eNPS tracking, 360 feedback, and performance reviews into one product, without enterprise complexity. It is aimed at organizations of roughly 10 to 500 employees, where engagement is usually owned by a founder, COO, or People lead rather than a dedicated HR department, and a first anonymous survey typically goes live in about two minutes.
Surveys and eNPS
Templates for pulse, engagement, onboarding, exit, leadership, and eNPS surveys come ready to send, a custom survey builder handles everything else, and automated scheduling keeps recurring cadences running. Anonymous surveys enforce a minimum response threshold (three responses by default) before results appear, which protects honesty on small teams.
Performance reviews and 360 feedback
Performance review cycles put an employee's self-assessment next to the manager's review, repeat on a configurable frequency, and produce printable finalized reviews. Peer and 360 reviews are anonymous by default, use custom rating and text questions, and can join a cycle or run standalone. A recognition wall adds peer-to-peer kudos.
Analytics, benchmarks, and AI
Trend dashboards follow participation, results over time, and eNPS movement by team and department, with dedicated reporting views for managers. On paid plans, AI Analysis turns open-text answers into themes and suggested next steps. For external context, the FeedbackPulse team maintains an open eNPS benchmark dataset of 554 compiled records (January 2026 snapshot) spanning 18 industry categories, 7 company-size bands, and 65 countries and regions, published with its full methodology.
Description
Matter is an employee recognition, rewards, and engagement platform designed to help businesses strengthen workplace culture and encourage employee participation. The software operates within Slack and Microsoft Teams, enabling employees to send peer-to-peer kudos and recognize colleagues for contributions aligned with company values. Its Feedback Friday automation sends recurring reminders that encourage team members to acknowledge coworkers and maintain consistent recognition habits. Matter includes automated celebrations for employee birthdays and work anniversaries, along with manager-issued spot awards for specific accomplishments. Organizations can create customizable recognition challenges and incentives to encourage behaviors such as completing training, achieving goals, or participating in company initiatives. The platform offers employee rewards through gift cards from more than 3,500 brands, branded merchandise, corporate gifts, and charitable donations. Its rewards management features include configurable budgets, virtual reward currencies, spending controls, and a company store. Matter also provides employee engagement surveys, recurring pulse surveys, onboarding questionnaires, and eNPS tracking to collect workforce feedback. Analytics dashboards help administrators monitor recognition trends, survey responses, participation rates, and reward spending across their organizations.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Microsoft Teams
Yes
Slack
Yes
ChatGPT
Yes
Claude
Yes
Zapier Canvas
Yes
Integrations
Microsoft Teams
Yes
Slack
Yes
ChatGPT
No
Claude
No
Zapier Canvas
No
Pricing Details
$4/month
FeedbackPulse offers a free plan for small teams. Paid plans start at $4/month per user, with tiered pricing for growing teams and enterprises. Annual billing discounts are available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$4 per seat per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
FeedbackPulse
Founded
2024
Country
United States
Website
feedbackpulse.com
Vendor Details
Company Name
Matter
Founded
2017
Country
United States
Website
matterapp.com
Product Features
Employee Engagement
Benchmarking
Yes
Cultural Alignment
Yes
Employee Awards
No
Employee Guides
No
Employee Recognition
Yes
Feedback Management
Yes
Goal Management
Yes
Health & Wellness Programs
No
Performance Management
Yes
Pulse Surveys
Yes
Product Features
Employee Recognition
Goals
No
Leaderboards / Activity Tracking
No
Manager-to-Peer Recognition
No
Mention Management
No
Nominations
No
Peer-to-Peer Recognition
No
Performance Management
No
Rewards Catalog
No
Rewards Points
No
Social Recognition
No
eCards
No