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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Feedback Inn offers a straightforward solution for businesses that prioritize customer satisfaction and take their operations seriously. With a comprehensive yet user-friendly dashboard, you can create, launch, and evaluate surveys while enjoying all the functionalities typical of an advanced platform. Gather insights directly from your customers regarding their thoughts on your services and analyze their feedback, whether you're online or offline. You can view all findings in real time, accessible from both your desktop and mobile devices. Thanks to Feedback Inn's intuitive design, managing your surveys is a seamless experience; you can initiate your first survey in just a few minutes, allowing your clients to share where your customer service may need improvement. Subsequently, refine your services to enhance the overall customer experience. The dashboard also enables you to monitor responses live, empowering you to engage with customers promptly before issues escalate. Additionally, you can conveniently review suggestions and complaints from anywhere, ensuring that you can address concerns as they arise. This proactive approach not only strengthens customer relationships but also fosters loyalty and trust in your brand.

Description

"INSTANTInsight" is a native app for tablets that allows restaurants, hotels, fitness centers, retail shops, etc. to measure customer satisfaction using touch screen tablets. These tablets are displayed at service counters, lobby areas and offices, as well as in entrance halls. The app can be downloaded for free on the Google Play™, and provides access to our "ONE-click On-Site Survey System". Your customers can instantly share their feelings about your products and service by tapping stars or smiling faces on a tablet screen. Two languages simultaneously displayed the survey.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$49 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Control Inn

Founded

2016

Country

United States

Website

www.feedbackinn.com

Vendor Details

Company Name

Pulse Solution

Founded

2014

Country

Switzerland

Website

www.pulse-solution.com/Home/Products

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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