Average Ratings 0 Ratings
Average Ratings 4 Ratings
Description
A new data stream that assigns revenue to marketing channels, automates personalization of emails, and more. It's free to try for 14 days. You can get accurate and actionable information from customers when they are eager to share it. No annoying interrogations required. It's a simple, straight-forward install that works immediately and stays on-brand. No developer required (even on Shopify Plus!) Your survey will be automatically injected. Every minute that you don't run a Fairing Survey is a minute of your customer insights being lost. Instead of spending weeks implementing a complicated martech tool, stream data directly from your customers. Before you pay us a dime, gather meaningful and actionable insights. To get clarity on customer responses, use our most requested feature. Without the need for a complicated form, you can get that critical second layer of attribution data.
Description
Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture feedback, unify insights, analyze with AI, and close the loop. With surveys, automation, reputation and case management, it enables organizations to improve experiences, reduce churn, and increase customer satisfaction across channels, locations, and functions.
API Access
Has API
API Access
Has API
Integrations
Alloy Automation
CartHook
Daasity
Easyflow
Facebook
Klaviyo
Motileo
Quickwork
Recharge
Rockerbox
Integrations
Alloy Automation
CartHook
Daasity
Easyflow
Facebook
Klaviyo
Motileo
Quickwork
Recharge
Rockerbox
Pricing Details
$49 per month
Free Trial
Free Version
Pricing Details
$199.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fairing
Founded
2018
Country
United States
Website
fairing.co
Vendor Details
Company Name
Zonka Feedback
Founded
2014
Country
India
Website
www.zonkafeedback.com
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video