Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Unleash the potential of rapid omnichannel experience development and implementation with the FICX No-Code CX Platform, transforming what once took months into mere days. This versatile tool allows you to craft omnichannel solutions tailored to any sector, seamlessly integrating both native and third-party features. You can personalize the aesthetics to align perfectly with your brand identity, ensuring a cohesive customer journey. By deploying digital customer experience processes across all interaction points, you can significantly boost self-service adoption. This empowers customers to enjoy uniform experiences across various screens and devices. Additionally, bridge the divide between your customers and technological infrastructure with a fully integrated digital experience. Harness the power of pre-built connectors, comprehensive APIs, and SDKs to easily connect with back-end services, streamlining operations and enhancing user satisfaction. Ultimately, the FICX platform positions your business to respond swiftly and effectively to evolving customer needs.
Description
GraniteStack is a company specializing in the development of enterprise platforms, designed to empower established organizations to create and deploy production-ready SaaS solutions without the need for custom coding.
Tailored for industries that require stringent compliance, GraniteStack addresses the complexities of scaling software by managing critical infrastructure elements such as multi-tenant architecture, role-based access controls, immutable audit trails, and dedicated hosting, all while offering a comprehensive mobile and web technology stack. Instead of traditional coding, their platforms are set up through configuration, allowing businesses to launch within weeks and at significantly lower costs compared to conventional development methods.
GraniteStack caters to sectors including financial services, legal, healthcare, and operations that demand rigorous workflows across Australia, Singapore, and other regions. Clients maintain complete ownership of their code and data, avoiding vendor lock-in.
The company has been recognized as an Intellyx Digital Innovator in 2024 and holds certifications as an AWS Partner and AWS Qualified Software. With its innovative approach, GraniteStack continues to redefine how businesses can leverage technology to enhance their operations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Five9
Yes
NiCE CXone Mpower
Yes
Salesforce
Yes
Snowflake
Yes
Stripe
Yes
Zendesk
Yes
Integrations
Five9
No
NiCE CXone Mpower
No
Salesforce
No
Snowflake
No
Stripe
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$199
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
FICX
Founded
2012
Country
Israel
Website
ficx.com
Vendor Details
Company Name
GraniteStack
Founded
2023
Country
Australia
Website
www.granitestack.com
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
No
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
No
No-Code Development
AI-Assisted Development
No
Business Process Automation
No
Collaborative Development
No
Data Aggregation and Publishing
No
Deployment Management
No
Drag & Drop
No
Integrations Management
No
Iteration Management
No
Performance Monitoring
No
Requirements Management
No
Templates
No
Visual Modeling
No
Web / Mobile App Development
No
Workflow Management
No
Product Features
No-Code Development
AI-Assisted Development
No
Business Process Automation
No
Collaborative Development
No
Data Aggregation and Publishing
No
Deployment Management
No
Drag & Drop
No
Integrations Management
No
Iteration Management
No
Performance Monitoring
No
Requirements Management
No
Templates
No
Visual Modeling
No
Web / Mobile App Development
No
Workflow Management
No