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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FASTEP identifies equipment, provides relevant instructions, and offers guidance through augmented reality, ensuring that the information remains visible even when attention is diverted. By utilizing FASTEP, users can effectively troubleshoot issues. For service companies, FASTEP presents various usage scenarios: it streamlines problem-solving without needing a technical support team on-site, enhances the productivity of service engineers managing diverse equipment, and aids in training new employees while reducing errors. Organizations with extensive geographical operations gain a valuable resource to assist service engineers and operators efficiently. The digital assistant FASTEP functions effectively both with and without internet connectivity, operating in augmented reality and overlaying objects onto real-world images. Furthermore, the application seamlessly integrates with maintenance and repair systems, records procedures via video, and enables communication with remote experts whenever an unusual situation arises, ensuring comprehensive support. This multifaceted approach not only improves service delivery but also empowers teams to tackle challenges with newfound confidence.

Description

TeamViewer Frontline is an enterprise productivity platform with fully integrated industrial AR solutions. Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free. Frontline is about connecting your workforce with the information and expertise they need to do their job right.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Clarity Security No 
SAP Store No 
ThreatAware No 

Integrations

Clarity Security Yes 
SAP Store Yes 
ThreatAware Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FASTEP

Website

fastep.io

Vendor Details

Company Name

TeamViewer

Founded

2005

Country

Germany

Website

www.teamviewer.com/en-us/frontline/

Product Features

Product Features

Augmented Reality

3D Objects Yes 
3D Product Visualization Yes 
Application Development Yes 
Content Creation Yes 
Cross-Device Publishing Yes 
Drag & Drop Yes 
For Mapping No 
For Sales No 
For Training / Education Yes 
Object Recognition Yes 
Simulation No 
Usage Tracking / Analytics Yes 
Virtual Reality Yes 

Remote Support

Diagnostic Tools No 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control No 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer No 
Surveys & Feedback No 

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