4.8 out of 5 stars
(2692 Ratings)
MaintainX is a mobile-first work order and procedure platform that allows teams to know what they need to do and how to do it.
Here's what we digitize and take away from the clipboard:
-Maintenance Work Orders
-Safety Procedures
-Environmental Checklists
-Tooling & Gauge Reporting
-Preventative Maintenance Procedures
-Auditing/Inspection Workflows
-Training Checklists
We help operational leaders become more efficient by delivering real-time business insights from the field.
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4.5 out of 5 stars
(150 Ratings)
SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
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VSight Remote
5.0 out of 5 stars
(3 Ratings)
VSight Remote is an industrial remote collaboration platform powered by Augmented Reality for remote service, maintenance, and training. It allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance and repair operations, audits, and remote training. Augmented Reality technology takes remote collaboration to another level. Annotate live video streams, pdf manuals, or images and visualize 3D objects in your real work environment.
With VSight Remote, remote team members can work as if they are at the physical point of service. Experts can see what field workers see and guide with precise visual annotations like shapes, signs, arrows, and text that can be placed on the technicians' live stream view, on images, or pdf documents.
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PlugXR
5.0 out of 5 stars
(3 Ratings)
PlugXR is a Creative Design Software development platform for spatial computing and immersive augmented reality (AR) applications. It helps creators, designers, and brands enhance customer experience with virtual showrooms, immersive AR product visualization & configuration, and other immersive content for marketing, branding, and other business applications. AR experiences can also be integrated directly into products to enhance the user interface or provide visual aids to users.
It simplifies the process of developing immersive tech applications, including Augmented Reality (AR), Virtual Reality (VR), Mixed Reality (MR), Immersive UI/UX designs, Spatial Computing experiences, and Metaverse applications.
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