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Description
OpenText™ Exstream is crafted for comprehensive customer communication management (CCM) and utilizes existing organizational data and content to convert standard customer communications into unique, engaging experiences tailored to the customer's preferred digital and print formats, screen sizes, and devices. With flexible deployment options available both on-premises and in the cloud, Exstream is adaptable to accommodate the varying needs of any department or intricate enterprise landscape; its accelerator packages facilitate seamless integration with essential systems, enhancing the efficiency of critical business processes. This CCM solution empowers organizations to create, manage, and distribute highly-targeted and pertinent customer communications across various digital and print platforms, encompassing letters, invoices, bills, statements, and additional customer correspondence. The most effective customer communications software not only streamlines and automates communication processes but also actively bolsters initiatives aimed at enhancing customer engagement, ensuring that organizations can maintain relevance in their interactions with clients. Ultimately, the ability to personalize communications can lead to improved customer satisfaction and loyalty.
Description
OpenText™ Core Share offers comprehensive features that facilitate secure sharing and collaboration on projects, enabling remote work with partners and clients both within and outside of corporate firewalls. User-friendly and straightforward, Core Share is a software-as-a-service (SaaS) application that combines the robust security and compliance required by IT departments with the flexibility needed by users. What sets Core Share apart from other leading file-sharing solutions is its ability to support both hybrid environments and a complete cloud experience. Additionally, Core Share can be effortlessly deployed and integrated with current content management systems, thereby enhancing collaboration beyond corporate limits. It works in harmony with OpenText Information Management (IM) solutions, maximizing the benefits of existing enterprise content management (ECM) investments in a cloud setting. Furthermore, it allows for the configuration and automatic enforcement of global policies that govern sharing with external users, ensuring a secure and efficient collaboration process. Overall, Core Share stands out as a versatile platform that meets the diverse needs of modern businesses.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce
Accenture Cloud Trade Promotion Management
Amazon Web Services (AWS)
Cognizant
Deloitte Compliance Suite
Eviden MDR Service
Jile
Integrations
Microsoft 365
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce
Accenture Cloud Trade Promotion Management
Amazon Web Services (AWS)
Cognizant
Deloitte Compliance Suite
Eviden MDR Service
Jile
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OpenText
Country
Canada
Website
www.opentext.com/products-and-solutions/products/customer-experience-management/customer-communications-management/opentext-exstream
Vendor Details
Company Name
OpenText
Country
Canada
Website
www.opentext.com/products-and-solutions/products/opentext-core-share
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Product Features
Content Collaboration
Client Portal
Cloud Storage
Digital Asset Management
Document Creation / Editing
Document Management
Electronic Signature
Feedback Management
File Sharing
Messaging / Discussion
Real-Time / Interactive Editing
Roles / Permissions
Search
Version Control
Video / Image Editing
Workflow / Approval Process
