Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Excellent serves as a comprehensive online operations platform tailored for upscale restaurant groups, integrating event sales and service along with staff training, marketing, and investor communication. The Excellent Events module facilitates lead management, proposal generation, electronic contracts, online payments, banquet event orders, scheduling for venues, menu and package options, guest access portals, and reporting across multiple locations. Meanwhile, Excellent Craft offers a range of staff training programs, including assessments, certifications, and a repository for compliance documentation. For marketing purposes, Excellent Marketing creates social media posts and guest emails informed by group event details, ensuring that all communications are subject to human review prior to distribution. Additionally, Excellent Partner aids in preparing financial projections and keeping investors updated with relevant company information. The platform also connects various locations and guest records while providing support in both English and Spanish on mobile and desktop devices. Importantly, all AI-generated messages must receive approval from a human before they are sent out, ensuring quality and accuracy in communication. This dual-layer of oversight not only enhances the reliability of the information shared but also fosters a more personalized interaction with clients and stakeholders.
Description
ResortSuite SALES & CATERING effectively manages all components of your banquet operations, including sales task lists, quotes, contracts, event oversight, and billing. This platform is capable of coordinating everything from a one-day banquet or wedding to extended conferences or multi-venue conventions, ensuring a comprehensive overview of each guest's experience. It allows real-time access to hotel room availability and facilitates the creation of room blocks that are seamlessly connected to the master account. Whether you're organizing a small, intimate gathering or managing several large events spanning multiple days, you can do so from a single booking interface. Furthermore, you can enhance operational efficiency by adding specific instructions for an event or appending notes to existing contracts, invoices, or BEOs. Additionally, users gain complete visibility of resort amenities such as the spa, activities, and tee times, tailored for group bookings, making the planning process even smoother. This not only streamlines the planning experience but also enhances the overall satisfaction of your guests.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Cendyn CMS
No
Cendyn Guestrev
No
Cendyn Loyalty
No
Cendyn Revintel
No
Claude
Yes
Instagram
Yes
Model Context Protocol (MCP)
Yes
Stripe
Yes
Whistle Messaging
No
Integrations
Cendyn CMS
Yes
Cendyn Guestrev
Yes
Cendyn Loyalty
Yes
Cendyn Revintel
Yes
Claude
No
Instagram
No
Model Context Protocol (MCP)
No
Stripe
No
Whistle Messaging
Yes
Pricing Details
$360/location/month
Monthly billing is $360 per location per month; annual billing is $3,600 per location per year ($300/month equivalent, billed yearly). All users are included, with no setup or per-user fees.
Free Trial
Yes
Free Version
No
Pricing Details
$20000 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Excellent AI LLC
Founded
2026
Country
United States
Website
beexcellent.ai
Vendor Details
Company Name
ResortSuite
Founded
1999
Country
Canada
Website
www.resortsuite.com
Product Features
Event Management
Attendee Management
No
Badge Management
No
Conferences / Conventions
No
Exhibit / Vendor Management
No
Gamification
No
Room Block Management
No
Social Media Promotion
No
Sponsorship Management
No
Surveys & Feedback
No
Ticketing
No
Volunteer Management
No
Weddings / Parties
No
Product Features
Catering
Banquet Management
Yes
Billing & Invoicing
Yes
Booking Management
Yes
Calendar Management
Yes
Contract Management
No
Costing
No
Customer Database
Yes
Event Management
Yes
Facility Management
No
Inventory Management
Yes
Kitchen / Menu Management
Yes
Order Management
No
Quote Management
Yes
Recipe Management
No
Waitstaff Management
Yes