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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Excellent serves as a comprehensive online operations platform tailored for upscale restaurant groups, integrating event sales and service along with staff training, marketing, and investor communication. The Excellent Events module facilitates lead management, proposal generation, electronic contracts, online payments, banquet event orders, scheduling for venues, menu and package options, guest access portals, and reporting across multiple locations. Meanwhile, Excellent Craft offers a range of staff training programs, including assessments, certifications, and a repository for compliance documentation. For marketing purposes, Excellent Marketing creates social media posts and guest emails informed by group event details, ensuring that all communications are subject to human review prior to distribution. Additionally, Excellent Partner aids in preparing financial projections and keeping investors updated with relevant company information. The platform also connects various locations and guest records while providing support in both English and Spanish on mobile and desktop devices. Importantly, all AI-generated messages must receive approval from a human before they are sent out, ensuring quality and accuracy in communication. This dual-layer of oversight not only enhances the reliability of the information shared but also fosters a more personalized interaction with clients and stakeholders.

Description

ResortSuite SALES & CATERING effectively manages all components of your banquet operations, including sales task lists, quotes, contracts, event oversight, and billing. This platform is capable of coordinating everything from a one-day banquet or wedding to extended conferences or multi-venue conventions, ensuring a comprehensive overview of each guest's experience. It allows real-time access to hotel room availability and facilitates the creation of room blocks that are seamlessly connected to the master account. Whether you're organizing a small, intimate gathering or managing several large events spanning multiple days, you can do so from a single booking interface. Furthermore, you can enhance operational efficiency by adding specific instructions for an event or appending notes to existing contracts, invoices, or BEOs. Additionally, users gain complete visibility of resort amenities such as the spa, activities, and tee times, tailored for group bookings, making the planning process even smoother. This not only streamlines the planning experience but also enhances the overall satisfaction of your guests.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Cendyn CMS No 
Cendyn Guestrev No 
Cendyn Loyalty No 
Cendyn Revintel No 
Claude Yes 
Instagram Yes 
Model Context Protocol (MCP) Yes 
Stripe Yes 
Whistle Messaging No 

Integrations

Cendyn CMS Yes 
Cendyn Guestrev Yes 
Cendyn Loyalty Yes 
Cendyn Revintel Yes 
Claude No 
Instagram No 
Model Context Protocol (MCP) No 
Stripe No 
Whistle Messaging Yes 

Pricing Details

$360/location/month
Monthly billing is $360 per location per month; annual billing is $3,600 per location per year ($300/month equivalent, billed yearly). All users are included, with no setup or per-user fees.
Free Trial Yes 
Free Version No 

Pricing Details

$20000 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Excellent AI LLC

Founded

2026

Country

United States

Website

beexcellent.ai

Vendor Details

Company Name

ResortSuite

Founded

1999

Country

Canada

Website

www.resortsuite.com

Product Features

Event Management

Attendee Management No 
Badge Management No 
Conferences / Conventions No 
Exhibit / Vendor Management No 
Gamification No 
Room Block Management No 
Social Media Promotion No 
Sponsorship Management No 
Surveys & Feedback No 
Ticketing No 
Volunteer Management No 
Weddings / Parties No 

Product Features

Catering

Banquet Management Yes 
Billing & Invoicing Yes 
Booking Management Yes 
Calendar Management Yes 
Contract Management No 
Costing No 
Customer Database Yes 
Event Management Yes 
Facility Management No 
Inventory Management Yes 
Kitchen / Menu Management Yes 
Order Management No 
Quote Management Yes 
Recipe Management No 
Waitstaff Management Yes 

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