Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Unlock the full capabilities of your workforce by leveraging top-tier collaboration tools from Microsoft and Cisco, seamlessly integrated with Evolve IP’s award-winning enterprise voice and communication services. Our customized Purpose-Built® solution is designed specifically for your organization, significantly enhancing employee productivity and fostering greater operational efficiency. With Evolve IP Desktop Services, including DaaS, RMM, ITaaS, and more, your team can work remotely while IT teams effortlessly manage, secure, and update devices and applications for all employees. Elevate your customer service experience with Evolve IP's renowned omnichannel contact center solution, which has been recognized in Gartner’s CCaaS Magic Quadrant for three consecutive years, boasting the highest client recommendation score among all evaluated vendors. This tailored communications and contact center platform will be uniquely crafted to meet the specific needs of your business, ensuring a seamless and effective communication experience. By choosing Evolve IP, you're not just investing in technology; you're enhancing the overall performance and satisfaction of your entire organization.
Description
Our platform caters to over 100 enterprise clients from various industries by effectively overseeing their API full life cycles, which enhances productivity and accelerates time-to-value for developers and businesses alike. Recognized as both 'a leader' and 'a strong performer' in two Forrester reports, along with being labeled 'visionary' in Gartner's Magic Quadrant for full life cycle API management, our offering stands out in the market. We provide experimental environments (Sandbox) and facilitate private or public Hackathons, allowing collaboration with start-ups and fostering innovative ecosystems. This initiative encourages the emergence of new business models, while our open platforms boast improved design, documentation, and security features that elevate the overall customer experience. Consistent access to company data and user experiences is ensured, leading to enhanced omnichannel and IoT interactions. Additionally, our platform promises better scalability and security, making it adaptable to the needs of partners while adhering to global security standards. We also specialize in managing partners' ecosystems, enabling connections to modernize legacy systems, and integrating internal systems with SaaS applications. Furthermore, our architecture is designed to support microservices, paving the way for more agile and responsive development practices in the digital landscape. This multifaceted approach not only streamlines operations but also positions companies for future growth and innovation.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Act!
Yes
Bubble
No
Enterprise Universal ERP API
No
Extensiv 3PL Warehouse Manager
No
GoldMine CRM
Yes
Google Contacts
Yes
Microsoft 365
Yes
Microsoft Teams
Yes
NetSuite
Yes
Sage CRM
Yes
Integrations
Act!
No
Bubble
Yes
Enterprise Universal ERP API
Yes
Extensiv 3PL Warehouse Manager
Yes
GoldMine CRM
No
Google Contacts
No
Microsoft 365
No
Microsoft Teams
No
NetSuite
No
Sage CRM
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Evolve IP
Founded
2011
Country
United States
Website
www.evolveip.net
Vendor Details
Company Name
Sensedia
Founded
2017
Country
Brazil
Website
www.sensedia.com/api-management-platform
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Desktop as a Service (DaaS)
Admin Console
No
Application Management
No
BYOL Management
No
Backup & Recovery
No
Cloud Encryption
No
Device Management
No
File Management
No
GPU Virtualization
No
Multi-Factor Authentication
No
Policy Management
No
Single Sign On
No
User Provisioning
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Virtual Desktop (VDI)
Desktop-as-a-Service
No
Load Balancing
No
Multi-Device Support
No
Multi-Factor Authentication
No
Permissions / Access Controls
No
Self Service Portal
No
Third Party Integration
No
Product Features
API Management
API Design
No
API Lifecycle Management
No
Access Control
No
Analytics
No
Dashboard
No
Developer Portal
No
Testing Management
No
Threat Protection
No
Traffic Control
No
Version Control
No