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features
design
support

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Write a Review

Description

Unlock the full capabilities of your workforce by leveraging top-tier collaboration tools from Microsoft and Cisco, seamlessly integrated with Evolve IP’s award-winning enterprise voice and communication services. Our customized Purpose-Built® solution is designed specifically for your organization, significantly enhancing employee productivity and fostering greater operational efficiency. With Evolve IP Desktop Services, including DaaS, RMM, ITaaS, and more, your team can work remotely while IT teams effortlessly manage, secure, and update devices and applications for all employees. Elevate your customer service experience with Evolve IP's renowned omnichannel contact center solution, which has been recognized in Gartner’s CCaaS Magic Quadrant for three consecutive years, boasting the highest client recommendation score among all evaluated vendors. This tailored communications and contact center platform will be uniquely crafted to meet the specific needs of your business, ensuring a seamless and effective communication experience. By choosing Evolve IP, you're not just investing in technology; you're enhancing the overall performance and satisfaction of your entire organization.

Description

We offer solutions for all industries. We make ICT (Information & Communication Technology) easy for you, whatever your industry. We offer ICT products, services, as well as 24/7 support in the USA. Businesses need to be able to access and use dynamic computing, communications and collaboration tools. IronOrbit INFINITY workspaces (hosted desktops and DaaS, VDI) are your computers in cloud. They are optimized for what you need. All your files, applications, operating system, personal desktop shortcuts, and settings are available to you. INFINITY Workspaces are more powerful than desktop computers or laptops and can be accessed securely from any internet-connected device.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Act! Yes 
CrowdStrike Falcon No 
GoldMine CRM Yes 
Google Contacts Yes 
Microsoft Teams Yes 
NetSuite Yes 
Omnissa Horizon 8 No 
Sage CRM Yes 
Salesforce Yes 
Sugar Sell Yes 
Verint Workforce Engagement Yes 
Zendesk Yes 

Integrations

Microsoft 365 Yes 
Act! No 
CrowdStrike Falcon Yes 
GoldMine CRM No 
Google Contacts No 
Microsoft Teams No 
NetSuite No 
Omnissa Horizon 8 Yes 
Sage CRM No 
Salesforce No 
Sugar Sell No 
Verint Workforce Engagement No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Evolve IP

Founded

2011

Country

United States

Website

www.evolveip.net

Vendor Details

Company Name

IronOrbit

Founded

1997

Country

United States

Website

www.ironorbit.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Desktop as a Service (DaaS)

Admin Console No 
Application Management No 
BYOL Management No 
Backup & Recovery No 
Cloud Encryption No 
Device Management No 
File Management No 
GPU Virtualization No 
Multi-Factor Authentication No 
Policy Management No 
Single Sign On No 
User Provisioning No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Virtual Desktop (VDI)

Desktop-as-a-Service No 
Load Balancing No 
Multi-Device Support No 
Multi-Factor Authentication No 
Permissions / Access Controls No 
Self Service Portal No 
Third Party Integration No 

Product Features

Business Continuity

Backup Log Yes 
Backup Scheduling Yes 
Compression No 
Continuous Backup Yes 
Encryption Yes 
Incremental Backup Yes 
Local Server Options Yes 
Multiple System Support Yes 
Remote Server Options Yes 
Secure Data Storage Yes 
Web Access / Restoration No 

Desktop as a Service (DaaS)

Admin Console Yes 
Application Management Yes 
BYOL Management Yes 
Backup & Recovery Yes 
Cloud Encryption Yes 
Device Management Yes 
File Management Yes 
GPU Virtualization Yes 
Multi-Factor Authentication Yes 
Policy Management Yes 
Single Sign On Yes 
User Provisioning Yes 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management Yes 
Portfolio Management Yes 
Project Management Yes 
Proposal Generation Yes 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking No 

Remote Desktop

Chat Yes 
Cross-Platform Access Yes 
File Transfer Yes 
Group View Yes 
Mobile Device Access Yes 
Multi Monitor Support Yes 
Record Remote Sessions Yes 
Remote Print No 
Remote Wake No 
User Management No 

Remote Work

Collaboration Yes 
Credential Management Yes 
Electronic Signature Yes 
Employee Monitoring Yes 
Live Chat Yes 
Meeting Management Yes 
Project Management Yes 
Remote Access Yes 
Remote Support Yes 
Screen Sharing Yes 
Softphone Yes 
Task Management Yes 
Time Zone Tracking Yes 
Video Chat Yes 
Web Conferencing Yes 

Virtual Desktop (VDI)

Desktop-as-a-Service Yes 
Load Balancing Yes 
Multi-Device Support Yes 
Multi-Factor Authentication Yes 
Permissions / Access Controls Yes 
Self Service Portal Yes 
Third Party Integration Yes 

Alternatives

Alternatives

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