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Description
Introducing an effective yet straightforward help desk solution, EvantoDesk eliminates the need for ticket IDs and customer portals, opting instead for direct personal emails that create satisfied customers. With this approach, there are no cumbersome ticket numbers or login requirements; customers simply receive an email response. This system allows for the swift management of customer communications while ensuring that every inquiry is addressed without oversight. Team members can effortlessly collaborate on any email through features like @mentions and notes, enhancing communication and productivity. Gain insight into your team's efficiency with important metrics, including response times, resolution rates, and customer satisfaction scores. Relying solely on traditional email can lead to time-consuming issues like repeated responses and confusion over who is handling specific inquiries. EvantoDesk streamlines these processes, ensuring your team operates efficiently while maintaining high levels of customer contentment. Trusted by a diverse range of businesses, EvantoDesk is designed to enhance both team effectiveness and customer relationships. This software empowers companies to deliver exceptional service while simplifying the help desk experience.
Description
By automating tasks for your sales team and consolidating all their email interactions onto a single, user-friendly contact interface, you can transform them into highly effective selling powerhouses! Don't allow potential leads and revenue to go unaccounted for any longer! For roughly $2 a day, you can enhance your outreach to more prospects through diligent follow-ups and email campaigns, streamline your sales team's organization, capture leads directly from your website, and manage all communications with your team! It’s clear that achieving better organization is essential, especially since your current CRM is falling short. Make the smart choice to prevent valuable leads and revenue from being overlooked—act now!
API Access
Has API
API Access
Has API
Integrations
Act!
Choozify Visitor ID
Cyclr
Facebook
Google Calendar
Mailchimp
Microsoft Outlook
QuickBooks Online
QuickBooks Online Advanced
Wufoo
Integrations
Act!
Choozify Visitor ID
Cyclr
Facebook
Google Calendar
Mailchimp
Microsoft Outlook
QuickBooks Online
QuickBooks Online Advanced
Wufoo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$45 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Evanto
Founded
2014
Country
United Kingdom
Website
evantodesk.com
Vendor Details
Company Name
SalesNexus
Founded
2001
Country
United States
Website
www.salesnexus.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
