Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The relay restrictions have been entirely reimagined to feature a more user-friendly interface that allows for enhanced control over relay security measures. Additionally, EIMS introduces its own Domain Name Resolver (DNR), designed to address issues present in the Open Transport DNR and to improve performance compared to the OS X DNR, although it currently lacks support for non-recursive DNS configurations. Furthermore, a new SMTP Submit port has been added, operating on TCP port 587 by default, mirroring the functionality of the standard SMTP port; this is particularly beneficial for clients whose ISPs restrict access to port 25. An option to set a maximum number of recipients per message has been incorporated, and the previously mandatory Expand SMTP Addresses feature can now be disabled, a change from EIMS versions 3.1 and earlier where it was always enabled. In addition, the SMTP server on both ports 25 and 587 is now equipped to log Telnet connections and recognize activities resembling port scans, enhancing security monitoring capabilities. Overall, these updates aim to provide users with greater flexibility and security when managing their email services.
Description
Relay is an innovative suite of self-service applications designed to empower governments. This single platform enables seamless collaboration among agency operations, enhancing their overall effectiveness through the use of automation, data analysis, and community engagement. By adopting Relay's integrated approach to automated customer service, agencies can optimize staff productivity, reduce expenditures, and elevate the standard of service provided to citizens. For individuals, this means they can conveniently access their information anytime, anywhere, in a manner that suits them best. The Relay Portal stands out as a comprehensive tool for administration and data management, offering real-time health insights, in-depth reporting, management of outreach campaigns, customizable features, and much more, all through an intuitive dashboard. Additionally, payment solutions utilized by agencies are compliant with PCI standards and validated by PA-DSS, ensuring top-tier security. This commitment to safeguarding payment information instills confidence in both agencies and their customers, reinforcing the importance of data protection in today’s digital landscape. Ultimately, Relay not only streamlines operations but also enhances the overall experience for everyone involved.
API Access
Has API
No
API Access
Has API
No
Integrations
Accela
No
CentralSquare Records
No
IMSpost
No
Infor CRM
No
POSSE
No
TRANSEND
Yes
Trimble Cityworks
No
Tyler Corrections
No
VuSpex
No
Integrations
Accela
Yes
CentralSquare Records
Yes
IMSpost
Yes
Infor CRM
Yes
POSSE
Yes
TRANSEND
No
Trimble Cityworks
Yes
Tyler Corrections
Yes
VuSpex
Yes
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Eudora Internet Mail Server
Website
www.eudora.co.nz/
Vendor Details
Company Name
Selectron Technologies
Country
United States
Website
www.selectrontechnologies.com/relay/
Product Features
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No