Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The relay restrictions have been entirely reimagined to feature a more user-friendly interface that allows for enhanced control over relay security measures. Additionally, EIMS introduces its own Domain Name Resolver (DNR), designed to address issues present in the Open Transport DNR and to improve performance compared to the OS X DNR, although it currently lacks support for non-recursive DNS configurations. Furthermore, a new SMTP Submit port has been added, operating on TCP port 587 by default, mirroring the functionality of the standard SMTP port; this is particularly beneficial for clients whose ISPs restrict access to port 25. An option to set a maximum number of recipients per message has been incorporated, and the previously mandatory Expand SMTP Addresses feature can now be disabled, a change from EIMS versions 3.1 and earlier where it was always enabled. In addition, the SMTP server on both ports 25 and 587 is now equipped to log Telnet connections and recognize activities resembling port scans, enhancing security monitoring capabilities. Overall, these updates aim to provide users with greater flexibility and security when managing their email services.
Description
Relay Network introduces the Business Feed Platform, an entirely new way for organizations to connect with customers through personalized, secure, and interactive feeds. Unlike traditional outreach tools such as email or portals, Relay’s feed format mirrors the usability and engagement of social media, delivering the right information at the right moment. Businesses initiate these personalized experiences with SMS invitations that guide users to their private feeds—no app downloads or credentials needed. Inside the feed, customers can access rich multimedia, complete forms, sign documents, or chat directly with businesses, all from one seamless interface. Relay’s compliance with HIPAA, SOC 2, TCPA, and HITRUST ensures enterprise-grade privacy and trust across industries. The platform empowers sectors like banking, healthcare, and membership associations to onboard new users, boost renewals, and drive participation in digital programs. Case studies highlight dramatic results, including 10x higher engagement than email and up to 46% increases in account funding. With its mix of personalization, automation, and security, Relay is reshaping how organizations build lasting, results-driven customer relationships.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Marketo Engage
No
Desktop.com
No
Eloqua
No
Hemi
No
Salesforce
No
Salesforce Agentforce Service
No
TRANSEND
Yes
WorkMarket
No
Integrations
Adobe Marketo Engage
Yes
Desktop.com
Yes
Eloqua
Yes
Hemi
Yes
Salesforce
Yes
Salesforce Agentforce Service
Yes
TRANSEND
No
WorkMarket
Yes
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Eudora Internet Mail Server
Website
www.eudora.co.nz/
Vendor Details
Company Name
Relay Network
Founded
2010
Country
United States
Website
www.relaynetwork.com
Product Features
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Personalization
A/B Testing
No
Abandoned Cart Saver
No
Account Based Marketing
No
Behavioral Targeting
No
Campaign Segmentation
No
Content Analytics
No
Contextual Targeting
No
Customer Profiles
No
Experience Management
No
Recommendation Engine
No
Website Personalization
No