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Description
The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award.
It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 major platforms. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and automate customer engagements in 50+ languages.
Description
Engaging with customers through mobile channels is essential, and Messenger Marketing, chatbots, and messaging play crucial roles in reaching audiences directly on their smartphones. As specialists in multichannel messaging, we focus on enabling seamless and efficient communication for our partners with customers, fans, employees, job candidates, and prospects. The smartphone is undoubtedly the optimal device for this form of interaction, allowing for immediate connectivity. Introducing our multichannel live chat feature enhances customer service by utilizing the preferred channels of your clients for real-time support. Live chat proves to be an effective tool for various purposes, including customer support, conversational commerce, marketing, pre-sales engagement, and opportunities for upselling and cross-selling. Additionally, mobile devices serve as a vital platform for crisis communication, enabling the swift sending of alerts and warnings via SMS to both employees and customers. Our offerings extend to critical communications, including alerts, password management, appointment reminders, and personalized mobile coupons and offers, ensuring that businesses can maintain constant engagement with their audience. This comprehensive approach not only fosters better relationships but also drives sales and enhances customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
WhatsApp
Facebook
Facebook Messenger
Skype
Slack
Telegram
Threema Work
WeChat
X (Twitter)
Integrations
WhatsApp
Facebook
Facebook Messenger
Skype
Slack
Telegram
Threema Work
WeChat
X (Twitter)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Engati Technologies
Founded
2017
Country
India
Website
www.engati.com/
Vendor Details
Company Name
LINK Mobility
Country
Germany
Website
linkmobility.de
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win