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Description
Engagement Hub, a proprietary SaaS platform owned and hosted in Australia, allows for round-the-clock communication and collaboration with stakeholders and community members from any location, leading to consultations that are not only more impactful but also more efficient and meaningful. This platform consolidates all engagement efforts into a single, integrated, and secure online environment designed for collaboration, management, communication, and reporting. It features a suite of over 27 diverse tools that facilitate effective participation, dialogue, and teamwork. Additionally, Engagement Hub includes a comprehensive stakeholder relationship management system that offers detailed stakeholder profiles, segmentation options, offline feedback mechanisms, newsletters, and thorough audit trails. Users benefit from straightforward reporting capabilities and rich insights, along with quick overviews of status and tagging for issues and trends, ensuring that all aspects of stakeholder engagement are meticulously tracked and analyzed. This innovative approach not only enhances the quality of consultations but also fosters a deeper connection with the community.
Description
Our exclusive platform has been developed by a team of researchers alongside in-house developers at incling. We provide access to a comprehensive suite of tools that are designed to be user-friendly, engaging, and secure. You have the flexibility to select your own URL, customize colors, and create unique branding, ensuring that participants feel appreciated and comfortable. The setup process for our platform can be completed in under 24 hours, allowing for quick deployment. Our dedicated team of community specialists is on hand to assist you throughout the entire process. This platform is compatible with all devices and adjusts seamlessly to any screen size, eliminating barriers related to downloads or operating system limitations, which facilitates the collection of real-time feedback. Features such as liking, sharing, and live chat, along with centralized notifications, are included to enhance community engagement. The platform offers clear visualizations that make it easy to monitor community activity, send reminders, segment participants, and identify those who deserve rewards using our community management tools. Moreover, you can effortlessly incorporate screeners to recruit participants directly onto the platform and allocate them to specific tasks based on their segments. With these capabilities, organizations can foster a vibrant and interactive community experience.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
My Business App
Founded
2014
Country
Australia
Website
engagementhub.com.au
Vendor Details
Company Name
Incling
Country
United Kingdom
Website
incling.com/platform/
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Product Features
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
