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Description

Organizations utilize EmailAnalytics to enhance their understanding and uncover valuable insights from daily email interactions. This platform is designed to be private and secure, requiring no changes to existing workflows or software installations. Users can track the volume of emails their team sends and receives on a daily basis, along with the number of individuals they communicate with and the spam emails encountered. By clicking on any metric, one can dive deeper into the specifics, revealing a list of individual emails that contribute to the displayed figures. Additionally, users can analyze email traffic for each day of the week and categorize it by various labels or folders in Gmail and Outlook. The tool provides an “actual” response time, reflecting the genuine duration it takes to reply to emails, in tandem with a “work hours” response time that only considers interactions within designated working hours. Importantly, only the emails that receive responses are counted in these metrics. By adding email accounts from the team, organizations can easily compare and assess email activity across the board, leading to improved productivity and communication strategies. This comprehensive analysis not only helps in identifying trends but also aids in making informed decisions for future engagements.

Description

NeoCertified secures sensitive information via our secure email app across our versatile Cloud-based platform. It works on any web browser through Microsoft Office 365/Outlook plug ins and Gmail integration. You can also download the iPhone + Android mobile apps directly to your mobile devices. Since 2002, we have been providing federally compliant, secure mail solutions. We have helped businesses send and get secure emails from any web browser or mobile device. NeoCertified works with all email providers, giving businesses the flexibility and guaranteed protection they need.