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features
design
support

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Description

Ecosmob provides market-leading expertise and solutions for businesses around the world that implement trending technologies. Modernize your network with cost-effective and advanced solutions. Ecosmob offers innovative VoIP services that are tailored to your business' needs. Ecosmob has extensive expertise in Open Source Telephony development. You can create interactive, scalable and robust web applications with the most advanced tech stacks. A responsive website will take your business to the next level and make your brand stand out from the rest. Mobile application development services can help you expand your digital reach and reach a wider audience. We create mobile applications that are highly scalable and robust to meet your business needs. AI and ML technologies can open up new business opportunities and possibilities.

Description

Organizations, regardless of their scale, demonstrate remarkable resilience by fostering strong connections with other businesses and their clientele. Rainbow Office provides robust and secure modern communication solutions accessible through any device. With capabilities for collaboration via messaging, video calls, and phone conversations, you can engage from virtually any location. Enhanced by a suite of services, Rainbow Office integrates top-notch telephony and networking products from ALE’s offerings, ensuring a holistic digital transformation experience. Users can check availability, communicate effectively, share files, manage tasks, and easily search for past conversations, all consolidated in one platform that allows for effortless transitions between various media or devices. Our dedicated team crafts tailored solutions that cater to your specific requirements, handling all technical aspects, including preparing necessary hardware and number porting. You can customize your system conveniently through our web portal, utilizing a straightforward plug-and-play setup that requires no technician assistance. In today's environment where remote work is the norm, you can now enhance your connectivity like never before, ensuring that your business remains agile and responsive in an ever-evolving landscape. This adaptability not only boosts productivity but also strengthens relationships with both customers and partners.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
Pipedrive Yes 
Salesforce CRM Analytics Yes 
Zoho CRM Yes 

Integrations

HubSpot CRM No 
Pipedrive No 
Salesforce CRM Analytics No 
Zoho CRM No 

Pricing Details

Custom
Free Trial No 
Free Version No 

Pricing Details

€10.99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ecosmob Technologies Pvt. Ltd.

Founded

2007

Country

India

Website

www.ecosmob.com

Vendor Details

Company Name

Alcatel-Lucent

Founded

2014

Country

France

Website

www.al-enterprise.com/en/rainbow-office

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database Yes 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Video Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Web Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Product Features

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Alternatives

Alternatives

Alcatel-Lucent Rainbow Reviews

Alcatel-Lucent Rainbow

Alcatel-Lucent