Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
EasyBusy Chats offers a sophisticated, omnichannel communication solution powered by AI that consolidates customer interactions within your CRM system. With this tool, you can oversee messaging across platforms such as WhatsApp, Telegram, Viber, Facebook Messenger, Instagram, and WebChat through a single, cohesive interface.
This eliminates the hassle of switching between apps and helps prevent potential lead losses. The platform integrates effortlessly with Odoo, Zoho CRM, the native EasyBusy CRM, and various REST APIs, ensuring that all interaction histories are securely stored in your system.
Noteworthy Features include:
• A Centralized Omnichannel Inbox: Effortlessly manage all six messaging platforms in a single, real-time interface.
• Extensive CRM and API Integration: Enjoy a straightforward setup for Odoo, Zoho CRM, EasyBusy CRM, or APIs.
• Advanced AI Capabilities: Benefit from 24/7 AI sales bots, AI-generated chat summaries, objection detection, and alerts for red flags.
• Complete Data Control: Retain 100% ownership of all customer conversation records within your company's database.
In addition, this solution not only streamlines communication but also enhances customer engagement, making your business more responsive and efficient.
Description
Streamline your support team's workload and enhance customer satisfaction at the same time by incorporating the OMQ Chatbot into your website, WhatsApp, Facebook Messenger, Telegram, and as a Userlike plugin. Given that a significant 80% of customer service inquiries are often repetitive, utilizing this chatbot can significantly decrease your support team’s efforts while boosting your clients' overall experience. The OMQ Chatbot can be effortlessly integrated into your online platforms and messaging applications. With its advanced artificial intelligence, it comprehends the intent behind customer inquiries regardless of how they are articulated. Supporting over 30 languages, the AI delivers prompt and relevant responses. You can easily link the OMQ chatbot to your backend systems, allowing it to retrieve pertinent information during chats, execute actions within the backend, and present suitable responses. Furthermore, any modifications made are directly reflected in your backend system, ensuring seamless updates and consistent information delivery. This level of integration not only optimizes operations but also fosters a more efficient communication channel with your customers.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Facebook
Facebook Messenger
Lime Connect
OMQ Help
Odoo
Telegram
WhatsApp
Zoho CRM
Integrations
Facebook
Facebook Messenger
Lime Connect
OMQ Help
Odoo
Telegram
WhatsApp
Zoho CRM
Pricing Details
$18.99 per package
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EasyBusy Chats
Founded
2024
Country
Ukraine
Website
easy-busy.chat/
Vendor Details
Company Name
OMQ
Founded
2009
Country
Germany
Website
omq.ai/
Product Features
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration