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Average Ratings 0 Ratings
Description
Creating a new form requires no programming expertise, as anyone can navigate our user-friendly interface with ease. The application allows for data collection even when offline, ensuring you can track the performance of assignments in real-time. With the dispatch feature, managing personnel activities becomes a simple task. All data is securely stored on our cloud server, providing high availability from anywhere globally. Employees can easily download the app, input their mobile number and PIN, and be set for tasks in no time. Users have the capability to collaborate on the map, pinpointing and adding new facilities as needed. Additionally, the platform allows for the export of collected data for integration with your internal systems. Easydata serves as a web-based solution for creating mobile questionnaires, and no programming skills are necessary; simply having an understanding of the data you wish to include is adequate. This makes it accessible for everyone, fostering a collaborative environment for data collection and analysis.
Description
Companies recognize the necessity of enhancing customer experience to remain competitive, yet many struggle to make meaningful progress. While customer satisfaction ratings may increase, revenue often declines—what's the reason behind this paradox? Relying on outdated methods such as collecting feedback and using monitoring tools can lead to misplaced priorities. To address this issue, we developed InMoment, which aims to revolutionize the Experience Improvement (XI) movement, fundamentally altering how organizations engage with their business strategies. Our approach melds innovative technology with extensive human expertise to empower organizations to develop impactful and lucrative programs that elevate experiences at the crucial intersection of customer, employee, and business demands. Experiences are inherently personal, emotional, and ever-changing, making it challenging to determine where to direct efforts—a task that is vital for achieving success. By identifying and prioritizing the key emotional touchpoints, businesses can foster deeper connections with their most valued customers and drive sustainable growth. This strategic focus on high-impact moments is essential for maximizing both customer loyalty and overall business performance.
API Access
Has API
API Access
Has API
Integrations
Allego
Alterna CX
Booking.com
Facebook
Google Business Profile
Graphite Connect
Instagram
Lexer
Microsoft Dynamics 365
QEval
Integrations
Allego
Alterna CX
Booking.com
Facebook
Google Business Profile
Graphite Connect
Instagram
Lexer
Microsoft Dynamics 365
QEval
Pricing Details
$5 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Easy Data
Founded
2013
Country
United States
Website
easydata.me
Vendor Details
Company Name
InMoment
Founded
2002
Country
United States
Website
inmoment.com
Product Features
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Product Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management